Cisco Unified WFO Monitoring and Recording Services Service Release 2

How to uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2 from your system

This info is about Cisco Unified WFO Monitoring and Recording Services Service Release 2 for Windows. Here you can find details on how to remove it from your computer. It is produced by Calabrio Inc.. Further information on Calabrio Inc. can be found here. The program is frequently placed in the C:\Program Files (x86)\Cisco folder. Keep in mind that this location can differ depending on the user's choice. The full command line for removing Cisco Unified WFO Monitoring and Recording Services Service Release 2 is MsiExec.exe /X{E95B5DF9-33D9-458F-B304-BA171B51053E}. Note that if you will type this command in Start / Run Note you might receive a notification for administrator rights. The application's main executable file has a size of 2.88 MB (3016992 bytes) on disk and is labeled agent.exe.

The following executable files are incorporated in Cisco Unified WFO Monitoring and Recording Services Service Release 2. They take 6.86 MB (7190968 bytes) on disk.

• agent.exe (2.88 MB)
• DesktopInteractive.exe (163.52 KB)
• NICQ.exe (256.00 KB)
• PostInstall.exe (998.28 KB)
• SplkDump.exe (32.00 KB)
• Supervisor.exe (1.92 MB)
• SupervisorLogViewer.exe (218.28 KB)
• SWFAdmin.exe (406.28 KB)
• VersionInfo.exe (31.50 KB)

...click to view all...

The current page applies to Cisco Unified WFO Monitoring and Recording Services Service Release 2 version 8.5.2.18 only. After the uninstall process, the application leaves leftovers on the computer. Part_A few of these are listed below.

Folders left behind when you uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2:

• C:\Program Files (x86)\Cisco
• C:\Users\%user%\AppData\Local\Temp\BackUpsData\Cisco Unified WFO Monitoring and Recording Services Service Release 1-20102016-111726
• C:\Users\%user%\AppData\Local\Temp\BackUpsData\Cisco Unified WFO Monitoring and Recording Services Service Release 2-20102016-111609

Check for and delete the following files from your disk when you uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2:

• C:\Program Files (x86)\Cisco\Desktop\bin\acmiClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\activation.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\agent.chm
• C:\Program Files (x86)\Cisco\Desktop\bin\agent.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\AgentResDLL.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\CadAcmiClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\CADEEMConnector.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\CADLRM.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\CadSplkStd.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\ChartFX.ClientServer.Core.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\commons-lang3-3.1.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\CSI.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\CVDClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\DesktopClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\DesktopInteractive.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\desktopmonitor.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\EEM.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\EEMServerClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\eemui.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\FCCClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\fchooker.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\FCHookerPlugin.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\FCHookerWrapper.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\FCRasClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\FCVoIPMonClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\FCVoIPMonClientRec.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\FreeImage.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\IPPAClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\jcifs-1.3.10.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\jetty-6.1.14.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\jetty-util-6.1.14.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\json_simple-1.1.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\jsoup-1.6.1.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\KeyLbI32.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\LDAPClientDLL.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\libeay32.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\libsasl.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\log4cxx.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\log4j.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\LRMClient2.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\mail.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\MobileAgentMonitor.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\msvcp71.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\msvcr71.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\NICQ.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\omniDynamic410_vc8_rt.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\omniORB410_vc8_rt.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\omnithread33_vc8_rt.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\OpenH323Wrapper.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\phonedev.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\PlaybackClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\postinstall.chm
• C:\Program Files (x86)\Cisco\Desktop\bin\PostInstall.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\pthreadVC2.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\PTLib.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\RecordingClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SAW.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\servlet-api-2.5-6.1.14.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\SMTPClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SNMPEAClient.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkDump.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkMisc.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkSecurity.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkSocket.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkStd.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkStd4J.jar
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkSwfXmlParser.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\splktssp.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\splkupdate.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SplkWinPcap.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\ssleay32.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\supervisor.chm
• C:\Program Files (x86)\Cisco\Desktop\bin\Supervisor.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\SupervisorEmailViewer.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SupervisorLogViewer.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\SupervisorLogViewerResDLL.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SupervisorResDLL.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\SWFAdmin.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\SWFAdminResDLL.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\ToolkitPro1310vc80U.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\trglib32.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\VersionInfo.exe
• C:\Program Files (x86)\Cisco\Desktop\bin\xerces-c_2_7.dll
• C:\Program Files (x86)\Cisco\Desktop\bin\zlib1.dll
• C:\Program Files (x86)\Cisco\Desktop\config\Agent.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\DesktopInteractive.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\EemSupervisor.properties
• C:\Program Files (x86)\Cisco\Desktop\config\EemUi.properties
• C:\Program Files (x86)\Cisco\Desktop\config\OpenH323Wrapper.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\PhoneDev.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\PostInstall.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\SplkUpdate.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\Supervisor.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\SupervisorLogViewer.cfg
• C:\Program Files (x86)\Cisco\Desktop\config\SWFAdmin.cfg
• C:\Program Files (x86)\Cisco\Desktop\default-config\Agent.cfg
• C:\Program Files (x86)\Cisco\Desktop\default-config\PhoneDev.cfg
• C:\Program Files (x86)\Cisco\Desktop\default-config\supervisor.cfg
• C:\Program Files (x86)\Cisco\Desktop\default-config\SWFAdmin.cfg
• C:\Program Files (x86)\Cisco\Desktop\log\Agent_dbg.idx

Registry that is not uninstalled:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\006C06BB32ED14946B16F59E74660448
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9FD5B59E9D33F8543B40AB71B11550E3
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\ACACE3A0CDBB4DA44ADCE6F22B1E5423
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E95B5DF9-33D9-458F-B304-BA171B51053E}

Open regedit.exe to remove the values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\006C06BB32ED14946B16F59E74660448\ProductName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9FD5B59E9D33F8543B40AB71B11550E3\ProductName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\ACACE3A0CDBB4DA44ADCE6F22B1E5423\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\TCP Query User{C9BD6753-AFD8-4563-91EA-62F4453A1F04}C:\program files (x86)\cisco systems\cisco ip communicator\communicatork9.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\TCP Query User{E348D9F0-4581-45C8-A98E-19CB31E8F7F7}C:\program files (x86)\cisco systems\cisco ip communicator\audiotuningwizard.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\UDP Query User{A7695F8D-D031-48AB-8B4A-7E579698414A}C:\program files (x86)\cisco systems\cisco ip communicator\audiotuningwizard.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\UDP Query User{AB949558-28CB-4435-B861-1827C80BD63D}C:\program files (x86)\cisco systems\cisco ip communicator\communicatork9.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vpnagent\ImagePath

A way to uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2 from your PC with the help of Advanced Uninstaller PRO

Cisco Unified WFO Monitoring and Recording Services Service Release 2 is an application by Calabrio Inc.. Sometimes, people decide to uninstall it. Sometimes this can be easier said than done because doing this manually takes some experience related to PCs. The best QUICK way to uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2 is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, install it. This is good because Advanced Uninstaller PRO is the best uninstaller and all around tool to optimize your computer.

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• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take some time to get familiar with Advanced Uninstaller PRO's design and number of functions available. Advanced Uninstaller PRO is a very good PC management program.

3. Click on the General Tools category


4. Click on the Uninstall Programs feature


5. All the applications installed on the computer will be made available to you

6. Navigate the list of applications until you find Cisco Unified WFO Monitoring and Recording Services Service Release 2 or simply activate the Search feature and type in "Cisco Unified WFO Monitoring and Recording Services Service Release 2". The Cisco Unified WFO Monitoring and Recording Services Service Release 2 program will be found very quickly. Notice that when you select Cisco Unified WFO Monitoring and Recording Services Service Release 2 in the list of apps, some data about the program is available to you:

• Star rating (in the lower left corner). The star rating explains the opinion other people have about Cisco Unified WFO Monitoring and Recording Services Service Release 2, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other people - Click on the Read reviews button.
• Technical information about the application you want to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation dialog will come up. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will automatically uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2.


8. After removing Cisco Unified WFO Monitoring and Recording Services Service Release 2, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to proceed with the cleanup. All the items of Cisco Unified WFO Monitoring and Recording Services Service Release 2 that have been left behind will be found and you will be able to delete them. By removing Cisco Unified WFO Monitoring and Recording Services Service Release 2 using Advanced Uninstaller PRO, you are assured that no registry items, files or folders are left behind on your disk.

Your system will remain clean, speedy and able to take on new tasks.

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Disclaimer

This page is not a recommendation to uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2 by Calabrio Inc. from your PC, we are not saying that Cisco Unified WFO Monitoring and Recording Services Service Release 2 by Calabrio Inc. is not a good application for your PC. This text simply contains detailed instructions on how to uninstall Cisco Unified WFO Monitoring and Recording Services Service Release 2 in case you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.