Dell SupportAssist

How to uninstall Dell SupportAssist from your computer

This page contains complete information on how to remove Dell SupportAssist for Windows. The Windows release was created by Dell Inc.. Take a look here where you can get more info on Dell Inc.. Please follow http://dell.com/Support/SupportAssist if you want to read more on Dell SupportAssist on Dell Inc.'s web page. The program is often located in the C:\Program Files\Dell\SupportAssistAgent directory. Keep in mind that this location can vary depending on the user's preference. You can remove Dell SupportAssist by clicking on the Start menu of Windows and pasting the command line MsiExec.exe /X{425786D5-8047-4CB6-AE91-0EE67BD829F8}. Note that you might be prompted for admin rights. The program's main executable file has a size of 17.96 KB (18392 bytes) on disk and is called SupportAssist.exe.

The executables below are part of Dell SupportAssist. They occupy an average of 127.07 MB (133245832 bytes) on disk.

• 7za.exe (511.46 KB)
• FileDialogHelper.exe (15.96 KB)
• SupportAssist.exe (17.96 KB)
• SupportAssistAgent.exe (39.96 KB)
• SupportAssistAppLauncher.exe (23.96 KB)
• SupportAssistAppWire.exe (54.96 KB)
• SupportAssistBrowserHelper.exe (21.96 KB)
• SupportAssistDownloadManager.exe (23.96 KB)
• SupportAssistInstaller.exe (1.44 MB)
• SupportAssistUI.exe (659.96 KB)
• DellRemoteAssist.exe (9.29 MB)
• GoToAssist_Corporate_Customer.exe (3.75 MB)
• SupportAssist_6.0.7033.2285_x64.exe (93.08 MB)
• DSAPI.exe (1.00 MB)
• hybridGPUSwitch.exe (46.82 KB)
• LogGrabber.exe (86.31 KB)
• MessageBoxPluginProcess.exe (378.82 KB)
• obistutil.exe (46.32 KB)
• pcd.exe (647.31 KB)
• PcdrEngine.exe (22.81 KB)
• pcdrwi.exe (407.31 KB)
• resourceUtil.exe (41.81 KB)
• SystemIdleCheck.exe (49.82 KB)
• Uninstaller.exe (1.28 MB)
• wifiradio.exe (21.32 KB)
• UpdaterUI.exe (29.32 KB)
• SRE.exe (5.77 MB)
• TechnicianToolkit.exe (8.39 MB)

...click to view all...

The information on this page is only about version 3.3.0.341 of Dell SupportAssist. You can find below info on other releases of Dell SupportAssist:

• 3.14.0.91
• 3.2.2.119
• 3.14.2.45116
• 3.4.1.49
• 4.0.3.61633
• 3.3.2.46
• 3.1.0.143
• 3.3.3.13
• 2.0.1.43
• 2.2.1.23
• 2.2.2.7
• 3.14.1.14
• 3.0.1.62
• 3.4.0.206
• 3.2.0.90
• 3.8.1.23
• 2.2.3.2
• 3.9.2.57
• 2.2.0.253
• 3.7.0.148
• 3.11.2.143
• 4.3.1.64349
• 4.0.3.61632
• 4.6.2.21388
• 2.2.0.244
• 3.8.0.98
• 3.13.2.14
• 4.0.3.63353
• 4.6.1.19335
• 3.10.4.18
• 3.10.3.3
• 3.1.0.142
• 3.11.4.29
• 4.0.0.54588
• 4.0.5.64192
• 3.13.2.13
• 3.0.2.48
• 3.13.1.20
• 3.6.1.104
• 3.12.3.5
• 3.4.5.352
• 3.10.2.29
• 3.3.1.95
• 3.4.0.200
• 2.0.2.6
• 3.9.1.245
• 3.12.1.180
• 3.4.5.366
• 3.10.1.23
• 3.0.0.145
• 3.2.0.89
• 3.10.0.47
• 3.0.0.147
• 3.6
• 3.8.0.108
• 4.6.0.16649
• 3.11.1.18
• 4.0.0.51819
• 4.6.3.23467
• 3.6.0.97
• 3.3.3.17
• 3.4.0.217
• 3.11.0.177
• 3.9.0.234
• 4.0.1.57784
• 3.5.0.448
• 2.0.0.220
• 4.6.0.16650
• 3.12.2.40
• 4.0.2.59780
• 3.11.3.63
• 3.3.2.55
• 3.2.1.94
• 3.13.0.236

...click to view all...
If you're planning to uninstall Dell SupportAssist you should check if the following data is left behind on your PC.

Folders that were left behind:

• C:\Program Files\Dell\SupportAssistAgent

Usually, the following files are left on disk:

• C:\Program Files\Dell\SupportAssistAgent\bin\7za.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\App\app.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Commercial\app.config.autoupgrade.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Commercial\app.config.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Commercial\autoUpgradeIndex.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Commercial\index.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Constants\app.constant.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Controller\globalController.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Directives\directive.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\JsonSchemaDefinition.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\services.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\applicationTakeoverAlert.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\homepageTakeoverAlert.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\openCaseNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\optimizeSystemNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\predictiveAlertNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\registrationNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\WarrantyValidityNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\WebSocket\websocketServices.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\View\openCaseNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\View\optimizeSystemNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\View\registrationNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\View\upgradeAvailable.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bootstrap.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bootstrap.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bootstrap-datetimepicker.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\angular\angular.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\angular\angular.min.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\angular\angular-csp.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\angular\bower.json
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\angular\package.json
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\bower.json
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\css\bootstrap.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\css\bootstrap.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\css\bootstrap-theme.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\css\bootstrap-theme.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\fonts\glyphicons-halflings-regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\fonts\glyphicons-halflings-regular.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\fonts\glyphicons-halflings-regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\fonts\glyphicons-halflings-regular.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\js\bootstrap.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\js\bootstrap.min.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\dist\js\npm.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\fonts\glyphicons-halflings-regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\fonts\glyphicons-halflings-regular.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\fonts\glyphicons-halflings-regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\fonts\glyphicons-halflings-regular.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\grunt\bs-commonjs-generator.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\grunt\bs-glyphicons-data-generator.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\grunt\bs-lessdoc-parser.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\grunt\bs-raw-files-generator.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\grunt\configBridge.json
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\Gruntfile.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\affix.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\alert.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\button.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\carousel.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\collapse.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\dropdown.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\modal.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\popover.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\scrollspy.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\tab.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\tooltip.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\js\transition.js
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\alerts.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\badges.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\bootstrap.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\breadcrumbs.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\button-groups.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\buttons.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\carousel.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\close.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\code.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\component-animations.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\dropdowns.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\forms.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\glyphicons.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\grid.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\input-groups.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\jumbotron.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\labels.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\list-group.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\media.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\alerts.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\background-variant.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\border-radius.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\buttons.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\center-block.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\clearfix.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\forms.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\gradients.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\grid.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\grid-framework.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\hide-text.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\image.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\labels.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\list-group.less
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bower_components\bootstrap\less\mixins\nav-divider.less

Registry keys:

• HKEY_CLASSES_ROOT\dell-supportassist
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|bin|SupportAssistAgent.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|DellConnect|DellRemoteAssist.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\windows.protocol\dell-supportassist
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\DellInc.DellSupportAssistforPCs_3.3.3.0_x64__htrsf667h5kn2\DellInc.DellSupportAssistforPCs_htrsf667h5kn2!App\windows.protocol\dell-supportassist
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\5D68752474086BC4EA19E06EB78D928F

Registry values that are not removed from your computer:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\5D68752474086BC4EA19E06EB78D928F\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssistAgent\
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Dell Hardware Support\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SupportAssistAgent\ImagePath

A way to erase Dell SupportAssist with the help of Advanced Uninstaller PRO

Dell SupportAssist is an application offered by Dell Inc.. Sometimes, computer users want to uninstall it. This is difficult because doing this by hand takes some experience regarding PCs. One of the best SIMPLE solution to uninstall Dell SupportAssist is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, add it. This is a good step because Advanced Uninstaller PRO is a very potent uninstaller and all around tool to clean your computer.

DOWNLOAD NOW

• visit Download Link
• download the setup by pressing the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take some time to get familiar with the program's design and number of tools available. Advanced Uninstaller PRO is a very good Windows optimizer.

3. Click on the General Tools button


4. Activate the Uninstall Programs tool


5. A list of the applications installed on the computer will be made available to you

6. Scroll the list of applications until you find Dell SupportAssist or simply activate the Search feature and type in "Dell SupportAssist". If it exists on your system the Dell SupportAssist program will be found automatically. Notice that when you click Dell SupportAssist in the list , some data about the program is shown to you:

• Star rating (in the left lower corner). The star rating tells you the opinion other users have about Dell SupportAssist, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Details about the application you wish to remove, by pressing the Properties button.

For example you can see that for Dell SupportAssist:

• The publisher is: http://dell.com/Support/SupportAssist
• The uninstall string is: MsiExec.exe /X{425786D5-8047-4CB6-AE91-0EE67BD829F8}

7. Click the Uninstall button. A window asking you to confirm will appear. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will then remove Dell SupportAssist.


8. After uninstalling Dell SupportAssist, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to start the cleanup. All the items that belong Dell SupportAssist which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Dell SupportAssist using Advanced Uninstaller PRO, you can be sure that no registry items, files or folders are left behind on your PC.

Your system will remain clean, speedy and ready to take on new tasks.

Disclaimer

This page is not a piece of advice to uninstall Dell SupportAssist by Dell Inc. from your PC, we are not saying that Dell SupportAssist by Dell Inc. is not a good application for your PC. This page simply contains detailed instructions on how to uninstall Dell SupportAssist supposing you decide this is what you want to do. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.