Dell SupportAssist

A guide to uninstall Dell SupportAssist from your computer

You can find below detailed information on how to remove Dell SupportAssist for Windows. It is made by Dell Inc.. Check out here for more info on Dell Inc.. Detailed information about Dell SupportAssist can be found at http://dell.com/Support/SupportAssist. The program is frequently placed in the C:\Program Files\Dell\SupportAssistAgent directory (same installation drive as Windows). Dell SupportAssist's complete uninstall command line is C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistUninstaller.exe. SupportAssist.exe is the Dell SupportAssist's main executable file and it occupies about 21.96 KB (22488 bytes) on disk.

Dell SupportAssist is composed of the following executables which occupy 132.74 MB (139191528 bytes) on disk:

• 7za.exe (728.46 KB)
• FileDialogHelper.exe (15.96 KB)
• SupportAssist.exe (21.96 KB)
• SupportAssistAgent.exe (32.46 KB)
• SupportAssistAppWire.exe (52.36 KB)
• SupportAssistBrowserHelper.exe (24.46 KB)
• SupportAssistDownloadManager.exe (24.46 KB)
• SupportAssistInstaller.exe (1,021.46 KB)
• SupportAssistUI.exe (702.46 KB)
• SupportAssistUninstaller.exe (18.96 KB)
• DellDataManager.exe (115.55 KB)
• DellRemoteAssist.exe (10.55 MB)
• SupportAssist_6.0.7193.518_x64.exe (99.23 MB)
• DSAPI.exe (942.48 KB)
• hybridGPUSwitch.exe (47.48 KB)
• LogGrabber.exe (86.98 KB)
• MessageBoxPluginProcess.exe (276.98 KB)
• obistutil.exe (44.98 KB)
• pcd.exe (582.98 KB)
• PcdrEngine.exe (23.48 KB)
• resourceUtil.exe (41.48 KB)
• SystemIdleCheck.exe (59.98 KB)
• Uninstaller.exe (1.28 MB)
• wifiradio.exe (21.48 KB)
• UpdaterUI.exe (432.98 KB)
• SRE.exe (5.75 MB)
• TechnicianToolkit.exe (10.73 MB)

...click to view all...

The information on this page is only about version 3.6.0.97 of Dell SupportAssist. For other Dell SupportAssist versions please click below:

• 3.14.0.91
• 3.2.2.119
• 3.14.2.45116
• 3.4.1.49
• 4.0.3.61633
• 3.3.2.46
• 3.1.0.143
• 3.3.3.13
• 2.0.1.43
• 2.2.1.23
• 2.2.2.7
• 3.14.1.14
• 3.0.1.62
• 3.4.0.206
• 3.2.0.90
• 3.8.1.23
• 2.2.3.2
• 3.9.2.57
• 2.2.0.253
• 3.7.0.148
• 3.11.2.143
• 4.3.1.64349
• 4.0.3.61632
• 4.6.2.21388
• 2.2.0.244
• 3.8.0.98
• 3.13.2.14
• 4.0.3.63353
• 4.6.1.19335
• 3.10.4.18
• 3.10.3.3
• 3.1.0.142
• 3.11.4.29
• 4.0.0.54588
• 4.0.5.64192
• 3.13.2.13
• 3.0.2.48
• 3.13.1.20
• 3.6.1.104
• 3.12.3.5
• 3.4.5.352
• 3.10.2.29
• 3.3.1.95
• 3.4.0.200
• 2.0.2.6
• 3.9.1.245
• 3.12.1.180
• 3.4.5.366
• 3.10.1.23
• 3.0.0.145
• 3.2.0.89
• 3.10.0.47
• 3.0.0.147
• 3.6
• 3.8.0.108
• 4.6.0.16649
• 3.11.1.18
• 4.0.0.51819
• 4.6.3.23467
• 3.3.3.17
• 3.4.0.217
• 3.11.0.177
• 3.9.0.234
• 4.0.1.57784
• 3.5.0.448
• 3.3.0.341
• 2.0.0.220
• 4.6.0.16650
• 3.12.2.40
• 4.0.2.59780
• 3.11.3.63
• 3.3.2.55
• 3.2.1.94
• 3.13.0.236

...click to view all...
Some files, folders and Windows registry entries can not be removed when you are trying to remove Dell SupportAssist from your PC.

Directories that were left behind:

• C:\Program Files\Dell\SupportAssistAgent

Files remaining:

• C:\Program Files\Dell\SupportAssistAgent\bin\(null).log
• C:\Program Files\Dell\SupportAssistAgent\bin\7za.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\applicationTakeoverAlert.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\homepageTakeoverAlert.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\migrationGlobalPopups.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\openCaseNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\optimizeSystemNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\predictiveAlertNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\registrationNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\WarrantyValidityNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\app-style-activetroubleshooting.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\app-style-alien.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\app-style-dell.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bootstrap-datetimepicker.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\clr-icons.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\clr-ui.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap-ie.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap-ie.min-blessed1.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Bold.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Light.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Medium.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\roboto-regular-webfont.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Thin.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\dell-glyphons-halflings-multi-color.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\gray-dark-dot-line.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\gray-dark-title-line.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\loading-animation-square.gif
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\ui.fancytree.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\icon-large.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\icon-small.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\icon-ui.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Black.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Bold.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Light.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Medium.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\roboto-regular-webfont.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Thin.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\5D7IssueThmb.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\5D7SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\alienware.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\Alienware_blur.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\application-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\backgroundSpinner.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\backup-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\battery.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\bckgrnd_-_tile_area_u445.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\bluetooth.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\checkmark_icon_passed.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_down_accordion.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_up_accordion.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_up_blue.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_white.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevrondown.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevronup.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\client.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\Client_blur.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\clock-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\consumer.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\copy-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\cpu.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\cursor-arrow-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\custom-radio.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default_alien_desktop_SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default_alien_laptop_SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\Default_blur.jpg

You will find in the Windows Registry that the following keys will not be uninstalled; remove them one by one using regedit.exe:

• HKEY_CLASSES_ROOT\dell-supportassist
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|bin|SupportAssistAgent.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|DellRemoteAssist|DellRemoteAssist.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\DellInc.DellSupportAssistforPCs_3.6.6.0_x64__htrsf667h5kn2\DellInc.DellSupportAssistforPCs_htrsf667h5kn2!App\windows.protocol\dell-supportassist
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A69EBC755AA312448AC7C6C6B3C6E5AC
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{57CBE96A-3AA5-4421-A87C-6C6C3B6C5ECA}

Open regedit.exe to delete the registry values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A69EBC755AA312448AC7C6C6B3C6E5AC\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssistAgent\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\WINDOWS\Installer\{57CBE96A-3AA5-4421-A87C-6C6C3B6C5ECA}\
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Dell Hardware Support\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SupportAssistAgent\ImagePath

A way to remove Dell SupportAssist from your computer with Advanced Uninstaller PRO

Dell SupportAssist is a program offered by the software company Dell Inc.. Some users decide to remove this application. Sometimes this can be easier said than done because uninstalling this by hand requires some knowledge related to removing Windows programs manually. One of the best QUICK solution to remove Dell SupportAssist is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, install it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and general utility to take care of your Windows PC.

DOWNLOAD NOW

• go to Download Link
• download the program by pressing the green DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's interface and number of tools available. Advanced Uninstaller PRO is a very good Windows tool.

3. Click on the General Tools button


4. Click on the Uninstall Programs tool


5. All the programs installed on your computer will appear

6. Navigate the list of programs until you locate Dell SupportAssist or simply activate the Search field and type in "Dell SupportAssist". The Dell SupportAssist application will be found automatically. When you select Dell SupportAssist in the list , the following information about the application is made available to you:

• Safety rating (in the left lower corner). This explains the opinion other users have about Dell SupportAssist, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information about the program you wish to uninstall, by pressing the Properties button.

For example you can see that for Dell SupportAssist:

• The web site of the application is: http://dell.com/Support/SupportAssist
• The uninstall string is: C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistUninstaller.exe

7. Press the Uninstall button. A window asking you to confirm will show up. Confirm the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will automatically uninstall Dell SupportAssist.


8. After uninstalling Dell SupportAssist, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to proceed with the cleanup. All the items of Dell SupportAssist which have been left behind will be found and you will be able to delete them. By removing Dell SupportAssist with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your system.

Your Windows computer will remain clean, speedy and able to take on new tasks.

Disclaimer

The text above is not a recommendation to remove Dell SupportAssist by Dell Inc. from your computer, nor are we saying that Dell SupportAssist by Dell Inc. is not a good application. This text simply contains detailed instructions on how to remove Dell SupportAssist supposing you decide this is what you want to do. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.