HP Support Assistant

How to uninstall HP Support Assistant from your system

This web page contains thorough information on how to uninstall HP Support Assistant for Windows. It was created for Windows by Hewlett-Packard Company. Go over here where you can get more info on Hewlett-Packard Company. Further information about HP Support Assistant can be seen at http://www.hp.com. Usually the HP Support Assistant program is to be found in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework folder, depending on the user's option during setup. The full command line for removing HP Support Assistant is C:\Program Files (x86)\InstallShield Installation Information\{B8019B54-F9BE-490A-9619-6D06F18F129F}\setup.exe. Note that if you will type this command in Start / Run Note you might get a notification for admin rights. HP Support Assistant's main file takes around 511.91 KB (524192 bytes) and is named HPSF.exe.

The following executables are installed alongside HP Support Assistant. They take about 38.22 MB (40077656 bytes) on disk.

Extract.exe (49.25 KB)
HPSA_Service.exe (83.50 KB)
HPSF.exe (511.91 KB)
HPSF_Tasks.exe (39.91 KB)
HPSF_Utils.exe (25.91 KB)
HPTuneUp.exe (17.91 KB)
Feedback.exe (13.00 KB)
HPDeleteFFTemp.exe (22.91 KB)
HPDeleteIETemp.exe (23.41 KB)
HPDeleteTemp.exe (21.91 KB)
HPHelpUpdater.exe (73.05 KB)
HPResources.exe (32.91 KB)
HPSALauncher.exe (18.91 KB)
HPSetSystemRestore.exe (22.91 KB)
HPSFReport.exe (23.41 KB)
launchFanURL.exe (14.55 KB)
LaunchHPForums.exe (14.55 KB)
launchHPReg.exe (12.55 KB)
launchHPRM.exe (12.55 KB)
launchOnlineClasses.exe (15.05 KB)
ProductConfig.exe (17.91 KB)
Resource.exe (30.88 KB)
WinDefrag.exe (23.05 KB)
WinEmptyRecycle.exe (20.91 KB)
XMLViewerHPSF.exe (618.41 KB)
ContactTechnicalSupport.exe (200.41 KB)
BatteryTest.exe (47.84 KB)
HPBC.exe (734.41 KB)
HPHDDCheck.exe (534.41 KB)
satahdd-diags.exe (941.55 KB)
HPNetworkCheck.exe (312.41 KB)
NCLauncherFromIE.exe (22.91 KB)
HPODDCheck.exe (1.71 MB)
odd-diags.exe (781.88 KB)
HPDiagnosticCoreUI.exe (3.57 MB)
DeviceManager.exe (260.85 KB)
hppiw.exe (3.55 MB)
DeviceManager.exe (255.50 KB)
HPDiagnosticCoreUI.exe (3.70 MB)
DeviceManager.exe (2.17 MB)
HPSARedirector.exe (30.91 KB)
HPSystemBoardCheck.exe (5.34 MB)
cmos-diags.exe (581.91 KB)
cpu-diags.exe (525.91 KB)
mbd-diags.exe (1.08 MB)
rtctimer-diags.exe (497.91 KB)
HPTouchCheck.exe (247.41 KB)
2AACTouchCheck.exe (501.55 KB)
M6_console.exe (510.55 KB)
TSDiag.exe (635.00 KB)
TSDiag3.exe (563.55 KB)
VantageSystemStatus.exe (27.05 KB)
HPTVTunerCheck.exe (82.91 KB)
AVerTVDiag.exe (1.22 MB)
HPVideoCheck.exe (1.59 MB)
video-diags.exe (797.91 KB)
HPWarrantyChecker.exe (1.15 MB)
HPWebcamCheck.exe (576.91 KB)
multimedia-diags.exe (593.55 KB)
launchWebChat.exe (14.55 KB)
TSResMon.exe (393.05 KB)
TSUpdatesCheck.exe (59.50 KB)
TSUpdatesLauncher.exe (65.55 KB)
shortcutCreator.exe (35.38 KB)
HPSFUpdater.exe (576.91 KB)
unzip.exe (65.55 KB)
WaitWindow.exe (161.55 KB)
CaslExec.exe (14.41 KB)
HPWSD.exe (38.41 KB)

...click to view all...

The current page applies to HP Support Assistant version 7.0.32.44 only. Click on the links below for other HP Support Assistant versions:

...click to view all...
If you are manually uninstalling HP Support Assistant we advise you to check if the following data is left behind on your PC.

Folders remaining:

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

The files below remain on your disk when you remove HP Support Assistant:

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\BackgroundCopyManager.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utilities.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPTuneUp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HpUpdateComponentLib.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\interop.Scheduler.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.WUApiLib.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\DebugLog.config
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Feedback.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\BatteryTest.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HpBatteryCdm.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HpBatteryChargeSubTest.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HPBatteryStateSubTest.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HPBC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HPBCAPI.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HpBlogic.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HpBwcDecode.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPDeleteFFTemp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPDeleteIETemp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPDeleteTemp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHDDCheck\HPHDDCheck.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHDDCheck\HPHDDCheck.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHDDCheck\HPHDDCheck\msctrl.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHDDCheck\HPHDDCheck\satahdd-diags.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHDDCheck\Interop.TaskScheduler.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHelpUpdater.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNDFInterface.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheck.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheck.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPSAPopupMessaging.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\Interop.HelpPane.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\ManagedWifi.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\Resources\Icons\HP.ico
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPODDCheck\HPODDCheck.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPODDCheck\HPODDCheck.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPODDCheck\HPODDCheck\odd-diags.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPDU\DeviceManager\DeviceManager.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPDU\DeviceManager\DIFxAPI.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPDU\DIFxAPI.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPDU\HPDiagnosticCore.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPDU\HPDiagnosticCore.X.manifest
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPDU\HPDiagnosticCoreUI.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPIW\DeviceManager\DeviceManager.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPIW\DeviceManager\DIFxAPI.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPIW\hppiw.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPIW\HPSign Config.bat
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPIW\HPSLPSVC32.DLL
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPIW\HPSLPSVC64.DLL
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\CoreUtils.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\DeviceManager\DeviceManager.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\DeviceManager\DIFxAPI.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\DIFxAPI.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\FWManager.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\HPDiagnosticCore.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\HPDiagnosticCore.X.manifest
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\HPDiagnosticCoreUI.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\hpodss01.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\Impl_FirewallLib.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\msvcp100.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\msvcr100.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPSdr\OESISCore.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPResources.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSALauncher.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSARedirector\HPSARedirector.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSetSystemRestore.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSF_Config.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSF_CONTACT.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSF_SKU.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFTaskbar.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFReport.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFVersion.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\HPSystemBoardCheck.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\HPSystemBoardCheck.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\Images\HPSystemBoardCheck.ico
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\app.manifest
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\chip.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\cmos-diags.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\comm.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\cpu-diags.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\diagconf.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\mbd-diags.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\mbdetect.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\mbtest.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSystemBoardCheck\Resources\VisionDiags\rtctimer-diags.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPTouchCheck\HPTouchCheck.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPTouchCheck\Resources\Images\HPTouchCheck.ico
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPTouchCheck\Resources\VisionDiags\2AACTouchCheck.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPTouchCheck\Resources\VisionDiags\app.manifest
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPTouchCheck\Resources\VisionDiags\check_status.bat
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPTouchCheck\Resources\VisionDiags\M6_console.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPTouchCheck\Resources\VisionDiags\TSDiag.exe

Registry that is not cleaned:

HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HPSA_Service.exe
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HPTuneUp.exe
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|interop.Scheduler.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.WUApiLib.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|Feedback.exe
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|HPSFReport.exe
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|HPSFVersion.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|Interop.HelpPane.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|XMLViewerHPSF.exe
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|SplashLib.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|CaslExec.exe
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|EntitlementService.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|HPWSD.exe
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|log4net.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\45B9108BEB9FA0946991D6601FF821F9
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{B8019B54-F9BE-490A-9619-6D06F18F129F}

Supplementary registry values that are not cleaned:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\45B9108BEB9FA0946991D6601FF821F9\ProductName
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HP Support Assistant Service\ImagePath

How to remove HP Support Assistant with the help of Advanced Uninstaller PRO

HP Support Assistant is an application marketed by Hewlett-Packard Company. Frequently, computer users try to uninstall this application. Sometimes this can be hard because uninstalling this by hand requires some experience regarding removing Windows applications by hand. The best QUICK manner to uninstall HP Support Assistant is to use Advanced Uninstaller PRO. Take the following steps on how to do this:

1. If you don't have Advanced Uninstaller PRO on your system, add it. This is good because Advanced Uninstaller PRO is a very potent uninstaller and all around tool to optimize your system.

DOWNLOAD NOW

navigate to Download Link
download the program by clicking on the green DOWNLOAD NOW button
install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take some time to get familiar with Advanced Uninstaller PRO's interface and wealth of features available. Advanced Uninstaller PRO is a powerful Windows tool.

3. Press the General Tools category
Go to General Tools

4. Activate the Uninstall Programs tool
Go to Uninstall Programs

5. All the programs existing on the PC will be made available to you

6. Scroll the list of programs until you locate HP Support Assistant or simply click the Search feature and type in "HP Support Assistant". If it is installed on your PC the HP Support Assistant program will be found very quickly. After you select HP Support Assistant in the list of programs, some information about the program is available to you:

Star rating (in the left lower corner). This tells you the opinion other users have about HP Support Assistant, from "Highly recommended" to "Very dangerous".
Opinions by other users - Press the Read reviews button.
Technical information about the app you are about to uninstall, by clicking on the Properties button.

For example you can see that for HP Support Assistant:

The web site of the program is: http://www.hp.com
The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{B8019B54-F9BE-490A-9619-6D06F18F129F}\setup.exe

7. Click the Uninstall button. A confirmation window will appear. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will automatically uninstall HP Support Assistant.

8. After removing HP Support Assistant, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to start the cleanup. All the items of HP Support Assistant which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling HP Support Assistant with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your disk.

Your Windows system will remain clean, speedy and ready to run without errors or problems.

DOWNLOAD NOW

Geographical user distribution

Disclaimer

This page is not a piece of advice to uninstall HP Support Assistant by Hewlett-Packard Company from your PC, nor are we saying that HP Support Assistant by Hewlett-Packard Company is not a good application. This text simply contains detailed instructions on how to uninstall HP Support Assistant in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.

2016-06-19 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu

Last update on: 2016-06-19 16:19:02.373

	United States	37.34%
	United Kingdom	7.93%
	India	4.6%
	Canada	4.48%
	Mexico	3.32%
	France	2.69%
	Turkey	2.17%
	Brazil	1.66%
	Australia	1.53%
	Italy	1.53%

Publishers

HP Support Assistant

How to uninstall HP Support Assistant from your system

How to remove HP Support Assistant with the help of Advanced Uninstaller PRO

Geographical user distribution

Disclaimer