HP Support Assistant

How to uninstall HP Support Assistant from your PC

This page is about HP Support Assistant for Windows. Here you can find details on how to uninstall it from your PC. It is developed by Hewlett-Packard Company. Check out here for more info on Hewlett-Packard Company. Click on http://www.hp.com to get more facts about HP Support Assistant on Hewlett-Packard Company's website. HP Support Assistant is commonly set up in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework folder, however this location may vary a lot depending on the user's option when installing the application. C:\Program Files (x86)\InstallShield Installation Information\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}\setup.exe is the full command line if you want to uninstall HP Support Assistant. The application's main executable file is titled HPSF.exe and its approximative size is 1.10 MB (1151520 bytes).

The following executables are installed beside HP Support Assistant. They occupy about 25.33 MB (26561176 bytes) on disk.

Extract.exe (50.30 KB)
HPSF.exe (1.10 MB)
HPSF_Tasks.exe (20.03 KB)
HPSF_Utils.exe (58.35 KB)
UninstallHPSA.exe (163.53 KB)
HPCF.exe (824.56 KB)
HPHelpUpdater.exe (73.05 KB)
HPSALauncher.exe (61.38 KB)
HPSASearch.exe (17.30 KB)
HPSFViewer.exe (298.38 KB)
HPW10UpgradeReminder.exe (227.80 KB)
LHAdmin.exe (69.05 KB)
PendingActionAlert.exe (226.56 KB)
ProductConfig.exe (150.38 KB)
CallingCard_srv.exe (1.78 MB)
ContactTechnicalSupport.exe (284.70 KB)
ra64app.exe (215.84 KB)
ActiveHealth.exe (196.37 KB)
ActiveHealthService.exe (138.87 KB)
RemoveTaskDir.exe (14.30 KB)
BatteryTest.exe (54.80 KB)
ETD_SMARTCmd.exe (127.30 KB)
dumpchk.exe (28.19 KB)
dumpchk.exe (26.19 KB)
ETD_GetSMART.exe (123.30 KB)
HPBC.exe (2.03 MB)
HPNetworkCheck.exe (1.21 MB)
NCLauncherFromIE.exe (20.88 KB)
FileExtractor.exe (1.80 MB)
HPDiagnosticCoreUI.exe (5.85 MB)
DeviceManager.exe (2.45 MB)
HPWarrantyChecker.exe (1.02 MB)
HPSetSystemRestore.exe (26.30 KB)
launchWebChat.exe (14.55 KB)
HPSAToast.exe (596.71 KB)
HC_ChangeLocation.exe (16.56 KB)
HC_GuestEnabled.exe (21.88 KB)
HC_HPSFinFocus.exe (15.38 KB)
HC_InstallNCPluginChrome.exe (60.56 KB)
HC_SREnable.exe (21.88 KB)
HC_UACDefaultSettings.exe (19.06 KB)
HC_WindowsUpdateCheck.exe (24.06 KB)
HPSAObjectMetrics.exe (42.70 KB)
HPSAScript.exe (23.26 KB)
LaunchMsHelpTopic.exe (14.71 KB)
NetworkCheckAlert.exe (37.06 KB)
PSGRedirector.exe (38.88 KB)
SetCIP.exe (25.05 KB)
Solution_RecoveryPgm.exe (23.88 KB)
HPWSD.exe (86.56 KB)

...click to view all...

The current page applies to HP Support Assistant version 8.3.34.7 only. For other HP Support Assistant versions please click below:

...click to view all...
HP Support Assistant has the habit of leaving behind some leftovers.

You should delete the folders below after you uninstall HP Support Assistant:

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

The files below remain on your disk by HP Support Assistant when you uninstall it:

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.Engine.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.InstallLog
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.InstallState
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HealthCheckAC.xml
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo1.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo2.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfoTemp.ini
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\App.config
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Background.png
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.xml
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard_srv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCardRC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Contact.txt
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Header.png
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\LMI_RescueRC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Logo.bmp
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\logo.ico
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ra64app.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rahook.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rarcc.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\readme.txt
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rescue.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\RescueWinRTLib.dll
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAuto.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAutoEnable.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.HTML
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\LMI_Disc.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAuto.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAutoEnable.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\LMI_Disc.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAuto.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAutoEnable.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\LMI_Disc.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAuto.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAutoEnable.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\LMI_Disc.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAuto.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAutoEnable.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.html
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.html

Registry that is not cleaned:

HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.Engine.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|UninstallHPSA.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\50A45C97641F0AE4A8074DFE6E81E125
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}

Additional values that you should clean:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\50A45C97641F0AE4A8074DFE6E81E125\ProductName
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinRing0_1_2_0\ImagePath

A way to remove HP Support Assistant using Advanced Uninstaller PRO

HP Support Assistant is an application by Hewlett-Packard Company. Frequently, people want to remove it. This is hard because removing this by hand takes some knowledge related to removing Windows applications by hand. One of the best EASY practice to remove HP Support Assistant is to use Advanced Uninstaller PRO. Take the following steps on how to do this:

1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and all around tool to take care of your Windows PC.

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navigate to Download Link
download the program by pressing the DOWNLOAD button
install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take some time to get familiar with Advanced Uninstaller PRO's design and number of tools available. Advanced Uninstaller PRO is a very good system utility.

3. Press the General Tools button
Go to General Tools

4. Press the Uninstall Programs tool
Go to Uninstall Programs

5. A list of the programs installed on your PC will be shown to you

6. Scroll the list of programs until you locate HP Support Assistant or simply click the Search field and type in "HP Support Assistant". The HP Support Assistant application will be found automatically. Notice that when you click HP Support Assistant in the list of applications, the following information regarding the application is made available to you:

Star rating (in the lower left corner). The star rating explains the opinion other users have regarding HP Support Assistant, ranging from "Highly recommended" to "Very dangerous".
Reviews by other users - Press the Read reviews button.
Details regarding the program you wish to remove, by pressing the Properties button.

For example you can see that for HP Support Assistant:

The web site of the application is: http://www.hp.com
The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}\setup.exe

7. Click the Uninstall button. A confirmation page will show up. Confirm the uninstall by clicking Uninstall. Advanced Uninstaller PRO will then remove HP Support Assistant.
Uninstall HP Support Assistant

8. After removing HP Support Assistant, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to proceed with the cleanup. All the items that belong HP Support Assistant which have been left behind will be found and you will be able to delete them. By removing HP Support Assistant using Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your system.

Your Windows computer will remain clean, speedy and able to serve you properly.

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Geographical user distribution

Disclaimer

The text above is not a piece of advice to remove HP Support Assistant by Hewlett-Packard Company from your PC, we are not saying that HP Support Assistant by Hewlett-Packard Company is not a good application for your computer. This text only contains detailed info on how to remove HP Support Assistant in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2016-08-25 / Written by Dan Armano for Advanced Uninstaller PRO

follow @danarm

Last update on: 2016-08-25 15:24:53.277

Publishers

HP Support Assistant

How to uninstall HP Support Assistant from your PC

A way to remove HP Support Assistant using Advanced Uninstaller PRO

Geographical user distribution

Disclaimer