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How to uninstall HP Support Assistant from your system

HP Support Assistant is a software application. This page contains details on how to remove it from your computer. It was created for Windows by HP Inc.. More info about HP Inc. can be seen here. Click on to get more data about HP Support Assistant on HP Inc.'s website. The application is frequently located in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework folder. Keep in mind that this path can vary being determined by the user's preference. HP Support Assistant's complete uninstall command line is C:\Program Files (x86)\InstallShield Installation Information\{DFBDDDB3-D753-4454-84E9-2D3D96E89EFF}\setup.exe. HPSF.exe is the programs's main file and it takes about 1.10 MB (1152032 bytes) on disk.

The following executables are incorporated in HP Support Assistant. They occupy 25.97 MB (27230560 bytes) on disk.

  • Extract.exe (52.85 KB)
  • HPSF.exe (1.10 MB)
  • HPSF_Tasks.exe (20.03 KB)
  • HPSF_Utils.exe (58.35 KB)
  • UninstallHPSA.exe (163.35 KB)
  • HPCF.exe (825.06 KB)
  • HPHelpUpdater.exe (84.56 KB)
  • HPSALauncher.exe (61.38 KB)
  • HPSASearch.exe (18.73 KB)
  • HPSFViewer.exe (1,016.03 KB)
  • LHAdmin.exe (73.88 KB)
  • PendingActionAlert.exe (226.56 KB)
  • ProductConfig.exe (192.35 KB)
  • CallingCard_srv.exe (1.78 MB)
  • ContactTechnicalSupport.exe (937.35 KB)
  • ra64app.exe (215.84 KB)
  • ActiveHealth.exe (194.04 KB)
  • ActiveHealthService.exe (136.54 KB)
  • BatteryTest.exe (54.80 KB)
  • ETD_SMARTCmd.exe (127.30 KB)
  • dumpchk.exe (28.19 KB)
  • dumpchk.exe (26.19 KB)
  • ETD_GetSMART.exe (123.30 KB)
  • HPBC.exe (2.03 MB)
  • HPNetworkCheck.exe (1.21 MB)
  • NCLauncherFromIE.exe (20.88 KB)
  • FileExtractor.exe (1.80 MB)
  • HPDiagnosticCoreUI.exe (5.85 MB)
  • DeviceManager.exe (2.45 MB)
  • HPWarrantyChecker.exe (1.03 MB)
  • HPSAToast.exe (59.55 KB)
  • HC_ChangeLocation.exe (16.56 KB)
  • HC_GuestEnabled.exe (21.88 KB)
  • HC_HPSFinFocus.exe (15.38 KB)
  • HC_InstallNCPluginChrome.exe (73.85 KB)
  • HC_SREnable.exe (21.88 KB)
  • HC_UACDefaultSettings.exe (19.06 KB)
  • HC_WindowsUpdateCheck.exe (24.06 KB)
  • HPSAObjectMetrics.exe (45.03 KB)
  • HPSAScript.exe (23.26 KB)
  • LaunchMsHelpTopic.exe (16.06 KB)
  • NetworkCheckAlert.exe (50.03 KB)
  • PSGRedirector.exe (43.53 KB)
  • SetCIP.exe (25.05 KB)
  • Solution_RecoveryPgm.exe (23.88 KB)
  • HPWSD.exe (87.53 KB)
...click to view all...

The information on this page is only about version 8.3.42.3 of HP Support Assistant. You can find here a few links to other HP Support Assistant versions:

...click to view all...
If you are manually uninstalling HP Support Assistant we advise you to verify if the following data is left behind on your PC.

Folders found on disk after you uninstall HP Support Assistant from your PC:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

The files below remain on your disk when you remove HP Support Assistant:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.Engine.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HealthCheckAC.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo1.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo2.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfoTemp.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Newtonsoft.Json.DLL
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\App.config
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Background.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard_srv.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCardRC.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Contact.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Header.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Logo.bmp
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\logo.ico
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ra64app.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rahook.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rarcc.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\readme.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rescue.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\RescueWinRTLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.HTML
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSupportAssistantFAQ.html

Use regedit.exe to manually remove from the Windows Registry the keys below:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.Engine.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|UninstallHPSA.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3BDDDBFD357D4544489ED2D3698EE9FF
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{DFBDDDB3-D753-4454-84E9-2D3D96E89EFF}

Additional values that you should delete:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3BDDDBFD357D4544489ED2D3698EE9FF\ProductName


How to uninstall HP Support Assistant with the help of Advanced Uninstaller PRO

HP Support Assistant is an application marketed by HP Inc.. Sometimes, computer users want to erase this application. This is easier said than done because doing this manually requires some advanced knowledge related to Windows internal functioning. The best QUICK manner to erase HP Support Assistant is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and all around tool to maximize the performance of your computer.

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  • go to Download Link
  • download the program by clicking on the DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. Take some time to admire Advanced Uninstaller PRO's design and number of tools available. Advanced Uninstaller PRO is a powerful system utility.

3. Click on the General Tools button
Go to General Tools


4. Click on the Uninstall Programs tool
Go to Uninstall Programs


5. A list of the applications existing on the computer will be shown to you

6. Scroll the list of applications until you find HP Support Assistant or simply click the Search field and type in "HP Support Assistant". The HP Support Assistant application will be found very quickly. After you click HP Support Assistant in the list of programs, the following information about the application is made available to you:


  • Star rating (in the left lower corner). The star rating tells you the opinion other people have about HP Support Assistant, from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Click on the Read reviews button.
  • Technical information about the program you want to remove, by clicking on the Properties button.
For example you can see that for HP Support Assistant:





  • The web site of the application is: http://www.hp.com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{DFBDDDB3-D753-4454-84E9-2D3D96E89EFF}\setup.exe
7. Click the Uninstall button. A confirmation dialog will show up. Confirm the uninstall by pressing Uninstall. Advanced Uninstaller PRO will then uninstall HP Support Assistant.
Uninstall HP Support Assistant


8. After uninstalling HP Support Assistant, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to start the cleanup. All the items of HP Support Assistant that have been left behind will be detected and you will be asked if you want to delete them. By uninstalling HP Support Assistant using Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your disk.

Your system will remain clean, speedy and able to take on new tasks.

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Disclaimer

This page is not a piece of advice to remove HP Support Assistant by HP Inc. from your computer, we are not saying that HP Support Assistant by HP Inc. is not a good application for your computer. This text only contains detailed info on how to remove HP Support Assistant supposing you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2016-12-08 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2016-12-08 12:53:59.473