HP Support Assistant

A way to uninstall HP Support Assistant from your system

This page contains detailed information on how to uninstall HP Support Assistant for Windows. It is written by Hewlett-Packard Company. More data about Hewlett-Packard Company can be read here. Click on http://www.hp.com to get more data about HP Support Assistant on Hewlett-Packard Company's website. The program is often placed in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework directory. Take into account that this path can vary depending on the user's preference. HP Support Assistant's full uninstall command line is C:\Program Files (x86)\InstallShield Installation Information\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}\setup.exe. The program's main executable file has a size of 447.02 KB (457744 bytes) on disk and is called HPSF.exe.

HP Support Assistant contains of the executables below. They occupy 20.66 MB (21664824 bytes) on disk.

• Extract.exe (51.52 KB)
• HPSF.exe (447.02 KB)
• HPSF_Tasks.exe (18.02 KB)
• HPSF_Utils.exe (28.70 KB)
• UninstallHPSA.exe (141.70 KB)
• HPCF.exe (139.80 KB)
• HPHelpUpdater.exe (73.05 KB)
• HPSALauncher.exe (33.20 KB)
• HPSASearch.exe (17.80 KB)
• HPSFViewer.exe (276.20 KB)
• LHAdmin.exe (62.52 KB)
• ProductConfig.exe (58.30 KB)
• CallingCard_srv.exe (1.78 MB)
• ContactTechnicalSupport.exe (284.52 KB)
• ra64app.exe (215.84 KB)
• ActiveHealth.exe (174.59 KB)
• RemoveTaskDir.exe (14.30 KB)
• BatteryTest.exe (54.22 KB)
• ETD_SMARTCmd.exe (129.06 KB)
• dumpchk.exe (28.19 KB)
• dumpchk.exe (26.19 KB)
• ETD_GetSMART.exe (124.88 KB)
• BatteryTest.exe (54.22 KB)
• HPBC.exe (1.38 MB)
• HPNetworkCheck.exe (519.20 KB)
• NCLauncherFromIE.exe (20.02 KB)
• FileExtractor.exe (1.80 MB)
• HPDiagnosticCoreUI.exe (5.06 MB)
• DeviceManager.exe (2.45 MB)
• HPWarrantyChecker.exe (944.45 KB)
• HPSetSystemRestore.exe (26.30 KB)
• launchWebChat.exe (14.55 KB)
• HPSAToast.exe (596.71 KB)
• HPSAObjectMetrics.exe (28.21 KB)
• LaunchMsHelpTopic.exe (14.71 KB)
• PSGRedirector.exe (33.80 KB)
• HPWSD.exe (74.02 KB)

...click to view all...

The current web page applies to HP Support Assistant version 8.1.40.3 only. You can find here a few links to other HP Support Assistant releases:

• 5.0.13.2
• 5.0.11.16
• 7.0.38.9
• 8.0.14.24
• 7.3.32.6
• 8.0.26.34
• 6.1.12.1
• 7.4
• 5.0.14.2
• 8.8.24.33
• 5.1.10.7
• 7.3.35.20
• 8.3.34.7
• 8.6.18.11
• 5.2.3.4
• 6.0.4.1
• 5.1.8.12
• 5.1.0.5
• 7.2.22.34
• 8.3.50.9
• 7.0.31.6
• 7.7.34.34
• 7.6.31.30
• 7.0.35.34
• 8.3.27.17
• 7.0.32.44
• 8.1
• 8.8.28.13
• 7.3.35.12
• 5.1.11.1
• 7.2.21.36
• 7.0.39.15
• 7.5.2.12
• 8.8.34.31
• 7.2.23.56
• 8.0.19.4
• 7.6.23.8
• 5.1.9.3
• 5.2.9.2
• 6.0.5.4
• 8.7.50.3
• 8.2.8.25
• 7.4.50.10
• 8.0.29.6
• 7.4.45.4
• 8.4.14.41
• 8.5.37.19
• 8.8.26.13
• 8.4.19.3
• 7.0.33.6

...click to view all...
If planning to uninstall HP Support Assistant you should check if the following data is left behind on your PC.

Folders remaining:

• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

Check for and delete the following files from your disk when you uninstall HP Support Assistant:

• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.Engine.dll
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HealthCheckAC.xml
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo1.ini
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo2.ini
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfoTemp.ini
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\App.config
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Background.png
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard_srv.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCardRC.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Contact.txt
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Header.png
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Logo.bmp
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\logo.ico
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ra64app.exe
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rahook.dll
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rarcc.dll
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\readme.txt
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rescue.dll
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\RescueWinRTLib.dll
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content.cab
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAuto.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAutoEnable.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.HTML
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\LMI_Disc.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAuto.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAutoEnable.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\LMI_Disc.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAuto.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAutoEnable.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\LMI_Disc.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAuto.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAutoEnable.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\LMI_Disc.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAuto.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAutoEnable.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSupportAssistantFAQ.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\LMI_Disc.html
• C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate0.html

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:

• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.Engine.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|UninstallHPSA.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\50A45C97641F0AE4A8074DFE6E81E125
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}

Additional values that you should clean:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\50A45C97641F0AE4A8074DFE6E81E125\ProductName

A way to remove HP Support Assistant using Advanced Uninstaller PRO

HP Support Assistant is a program by the software company Hewlett-Packard Company. Some users choose to erase this program. Sometimes this can be efortful because doing this by hand takes some knowledge regarding Windows program uninstallation. The best EASY action to erase HP Support Assistant is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and all around tool to clean your Windows computer.

DOWNLOAD NOW

• visit Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to get familiar with Advanced Uninstaller PRO's interface and number of tools available. Advanced Uninstaller PRO is a very useful system optimizer.

3. Press the General Tools category


4. Click on the Uninstall Programs feature


5. All the programs existing on the computer will appear

6. Scroll the list of programs until you find HP Support Assistant or simply click the Search field and type in "HP Support Assistant". If it is installed on your PC the HP Support Assistant app will be found automatically. When you select HP Support Assistant in the list of apps, some data regarding the application is made available to you:

• Safety rating (in the lower left corner). This explains the opinion other users have regarding HP Support Assistant, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Press the Read reviews button.
• Technical information regarding the program you wish to uninstall, by clicking on the Properties button.

For example you can see that for HP Support Assistant:

• The software company is: http://www.hp.com
• The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}\setup.exe

7. Click the Uninstall button. A confirmation page will show up. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will then uninstall HP Support Assistant.


8. After removing HP Support Assistant, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to proceed with the cleanup. All the items of HP Support Assistant which have been left behind will be detected and you will be able to delete them. By uninstalling HP Support Assistant using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or folders are left behind on your computer.

Your Windows system will remain clean, speedy and ready to take on new tasks.

Geographical user distribution

Disclaimer

This page is not a piece of advice to uninstall HP Support Assistant by Hewlett-Packard Company from your computer, we are not saying that HP Support Assistant by Hewlett-Packard Company is not a good application. This page simply contains detailed instructions on how to uninstall HP Support Assistant in case you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.