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HP Support Assistant HP Support Assistant





A way to uninstall HP Support Assistant from your computer

This web page contains detailed information on how to remove HP Support Assistant for Windows. It is written by Hewlett-Packard Company. You can find out more on Hewlett-Packard Company or check for application updates here. Detailed information about HP Support Assistant can be seen at . HP Support Assistant is usually installed in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework directory, but this location can differ a lot depending on the user's decision when installing the application. The full command line for removing HP Support Assistant is C:\Program Files (x86)\InstallShield Installation Information\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}\setup.exe. Note that if you will type this command in Start / Run Note you may get a notification for administrator rights. HPSF.exe is the programs's main file and it takes about 1.44 MB (1506136 bytes) on disk.

HP Support Assistant is composed of the following executables which take 26.78 MB (28084984 bytes) on disk:

  • Extract.exe (316.84 KB)
  • HPSF.exe (1.44 MB)
  • HPSF_Tasks.exe (19.34 KB)
  • HPSF_Utils.exe (55.84 KB)
  • LaunchUninstaller.exe (12.84 KB)
  • UninstallHPSA.exe (175.34 KB)
  • HPCF.exe (873.84 KB)
  • HPHelpUpdater.exe (73.05 KB)
  • HPSALauncher.exe (176.34 KB)
  • HPSASearch.exe (19.87 KB)
  • HPSFViewer.exe (1.10 MB)
  • ProductConfig.exe (317.34 KB)
  • PsDrLauncher.exe (283.04 KB)
  • ContactTechnicalSupport.exe (1.40 MB)
  • DsjFwInstaller.exe (561.87 KB)
  • ActiveHealth.exe (170.80 KB)
  • RemoveTaskDir.exe (14.30 KB)
  • BatteryTest.exe (54.22 KB)
  • ETD_SMARTCmd.exe (126.30 KB)
  • dumpchk.exe (26.64 KB)
  • dumpchk.exe (25.14 KB)
  • ETD_GetSMART.exe (118.30 KB)
  • HPAudioCheck.exe (480.34 KB)
  • BatteryTest.exe (108.41 KB)
  • HPBC.exe (2.07 MB)
  • HPNetworkCheck.exe (1.22 MB)
  • NCLauncherFromChrome.exe (21.03 KB)
  • NCLauncherFromIE.exe (20.85 KB)
  • HPOSCheck.exe (769.34 KB)
  • HPPerformanceTuneup.exe (815.84 KB)
  • HPPrinterOfflineCheck.exe (947.84 KB)
  • HPPrintSpooler.exe (355.34 KB)
  • FileExtractor.exe (1.80 MB)
  • HPDiagnosticCoreUI.exe (5.06 MB)
  • DeviceManager.exe (2.45 MB)
  • PatchInstaller.exe (40.37 KB)
  • HPSF_Utils.exe (61.37 KB)
  • HPWarrantyChecker.exe (1.08 MB)
  • HPSetSystemRestore.exe (26.30 KB)
  • launchWebChat.exe (14.55 KB)
  • HPSAToast.exe (596.71 KB)
  • HC_ChangeLocation.exe (16.56 KB)
  • HC_GuestEnabled.exe (21.88 KB)
  • HC_HPSFinFocus.exe (33.85 KB)
  • HC_InstallNCPluginChrome.exe (73.34 KB)
  • HC_SREnable.exe (21.88 KB)
  • HC_UACDefaultSettings.exe (19.06 KB)
  • HC_WindowsUpdateCheck.exe (24.06 KB)
  • HPSAObjectMetrics.exe (47.34 KB)
  • HPSAScript.exe (23.26 KB)
  • LaunchBRUtility.exe (31.85 KB)
  • LaunchMsHelpTopic.exe (16.06 KB)
  • NetworkCheckAlert.exe (50.03 KB)
  • PSGRedirector.exe (82.34 KB)
  • SetCIP.exe (25.05 KB)
  • Solution_RecoveryPgm.exe (23.88 KB)
  • HPWSD.exe (94.34 KB)
...click to view all...

This web page is about HP Support Assistant version 8.8.28.13 alone. For other HP Support Assistant versions please click below:

...click to view all...
After the uninstall process, the application leaves leftovers on the computer. Some of these are shown below.

Folders found on disk after you uninstall HP Support Assistant from your computer:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

Check for and delete the following files from your disk when you uninstall HP Support Assistant:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\BingServiceLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.Engine.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\LaunchUninstaller.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo1.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo2.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfoTemp.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\MOZFileDecompressor.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\BIT48CF.tmp
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.HTML
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\LMI_Disc.html

Registry that is not removed:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.Engine.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|UninstallHPSA.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|EntitlementService.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|HPWSD.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\B474BE166A764F741B7B838615AB3B0D
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}

Use regedit.exe to remove the following additional registry values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\B474BE166A764F741B7B838615AB3B0D\ProductName


How to erase HP Support Assistant from your computer with the help of Advanced Uninstaller PRO

HP Support Assistant is a program released by Hewlett-Packard Company. Frequently, people try to uninstall this application. Sometimes this is efortful because performing this manually requires some know-how regarding Windows program uninstallation. The best EASY procedure to uninstall HP Support Assistant is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and general utility to maximize the performance of your Windows PC.

DOWNLOAD NOW

  • visit Download Link
  • download the setup by pressing the green DOWNLOAD button
  • set up Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. Take some time to get familiar with Advanced Uninstaller PRO's interface and wealth of features available. Advanced Uninstaller PRO is a very good Windows optimizer.

3. Click on the General Tools button
Go to General Tools


4. Activate the Uninstall Programs tool
Go to Uninstall Programs


5. A list of the applications installed on your PC will be made available to you

6. Navigate the list of applications until you find HP Support Assistant or simply click the Search feature and type in "HP Support Assistant". The HP Support Assistant app will be found very quickly. After you click HP Support Assistant in the list of programs, some data regarding the program is shown to you:


  • Star rating (in the left lower corner). The star rating tells you the opinion other people have regarding HP Support Assistant, from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Click on the Read reviews button.
  • Details regarding the application you want to remove, by pressing the Properties button.
For example you can see that for HP Support Assistant:





  • The publisher is: http://www.hp.com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}\setup.exe
7. Click the Uninstall button. A confirmation dialog will appear. accept the removal by clicking Uninstall. Advanced Uninstaller PRO will automatically uninstall HP Support Assistant.
Uninstall HP Support Assistant


8. After uninstalling HP Support Assistant, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to perform the cleanup. All the items of HP Support Assistant which have been left behind will be found and you will be able to delete them. By removing HP Support Assistant using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your computer.

Your Windows system will remain clean, speedy and able to serve you properly.

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Disclaimer

The text above is not a recommendation to remove HP Support Assistant by Hewlett-Packard Company from your computer, we are not saying that HP Support Assistant by Hewlett-Packard Company is not a good application for your PC. This text simply contains detailed instructions on how to remove HP Support Assistant supposing you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2020-07-29 / Written by Dan Armano for Advanced Uninstaller PRO

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Last update on: 2020-07-29 06:21:55.593