NetSupport Manager

A guide to uninstall NetSupport Manager from your system

This page contains thorough information on how to uninstall NetSupport Manager for Windows. The Windows version was created by NetSupport Ltd. Open here for more info on NetSupport Ltd. More data about the program NetSupport Manager can be found at http://www.netsupportsoftware.com. The application is frequently installed in the C:\Program Files (x86)\NetSupport\NetSupport Manager directory (same installation drive as Windows). You can remove NetSupport Manager by clicking on the Start menu of Windows and pasting the command line MsiExec.exe /X{94CDBAE0-4E24-493F-936C-DE5118AD790C}. Note that you might get a notification for administrator rights. pcicfgui.exe is the programs's main file and it takes circa 21.49 KB (22008 bytes) on disk.

NetSupport Manager contains of the executables below. They take 37.13 MB (38937344 bytes) on disk.

• client32.exe (33.49 KB)
• DBI.EXE (57.42 KB)
• instcfg.exe (97.42 KB)
• keyshow.exe (185.42 KB)
• nsmexec.exe (45.42 KB)
• pcicfgui.exe (21.49 KB)
• pciconn.exe (49.49 KB)
• PCICTLUI.EXE (49.49 KB)
• pcideply.exe (45.42 KB)
• PCILIC.EXE (221.49 KB)
• pcirisvr.exe (193.49 KB)
• pcirisvrhelper.exe (105.50 KB)
• PCISA.EXE (177.49 KB)
• pciscrui.exe (473.49 KB)
• PCIVIDEO.EXE (497.49 KB)
• remcmdstub.exe (53.42 KB)
• runscrip.exe (105.49 KB)
• supporttool.exe (381.42 KB)
• winst64.exe (161.92 KB)
• WINSTALL.EXE (501.48 KB)
• nsmadmin.exe (77.42 KB)
• Setup.exe (33.68 MB)

...click to view all...

This data is about NetSupport Manager version 10.60.0005 only. You can find below a few links to other NetSupport Manager releases:

• 11.30.0002
• 10.30.0000
• 12.10.0008
• 9.50
• 10.50.0000
• 10.02.0001
• 11.00.0002
• 12.10.0020
• 10.50.0002
• 12.80.0011
• 12.10.0002
• 14.02.0000
• 9.60
• 12.50.0004
• 12.70.0003
• 12.01.0005
• 10.50.0005
• 14.00.0002
• 10.02
• 14.10.0002
• 10.00
• 12.01.0008
• 12.01.0006
• 11.00.0005
• 10.20.0005
• 10.30.0001
• 12.00.0000
• 10.20.0003
• 12.10.0015
• 10.20.0007
• 12.10.0005
• 12.01.0019
• 12.01.0011
• 14.00.0001
• 10.50.0001
• 12.50.0000
• 10.60.0006
• 9.00
• 14.10.0003
• 12.01.0014
• 12.50.0001
• 8.50
• 14.00.0000
• 12.80.0014
• 14.10.0001
• 11.30.0001
• 11.30.0000
• 11.30.0006
• 12.80.0003
• 12.50.0002
• 12.70.0005
• 11.00.0010
• 12.10.0001
• 12.80.0006
• 11.00.0001
• 12.70.0006
• 12.70.0004
• 12.70.0002
• 10.00.0001
• 11.00.0007
• 12.80.0005
• 11.30.0005
• 10.60.0000
• 9.10
• 12.50.0003
• 11.00.0000
• 10.60.0003

...click to view all...
Some files and registry entries are frequently left behind when you remove NetSupport Manager.

Directories found on disk:

• C:\Program Files\NetSupport Manager

Check for and delete the following files from your disk when you uninstall NetSupport Manager:

• C:\Program Files\NetSupport Manager\_Data.lnk
• C:\Program Files\NetSupport Manager\_Shared Data.lnk
• C:\Program Files\NetSupport Manager\activatepage.htm
• C:\Program Files\NetSupport Manager\Archive\View.scp
• C:\Program Files\NetSupport Manager\Archive\writetofile.scp
• C:\Program Files\NetSupport Manager\clhook4.dll
• C:\Program Files\NetSupport Manager\client32.exe
• C:\Program Files\NetSupport Manager\Control.kbd
• C:\Program Files\NetSupport Manager\CryptPak.dll
• C:\Program Files\NetSupport Manager\DBI.EXE
• C:\Program Files\NetSupport Manager\Deploy\NSM.ini
• C:\Program Files\NetSupport Manager\Deploy\nsmadmin.exe
• C:\Program Files\NetSupport Manager\gdihook5.dll
• C:\Program Files\NetSupport Manager\gdihook5.inf
• C:\Program Files\NetSupport Manager\gdihook5.sys
• C:\Program Files\NetSupport Manager\gdiplus.dll
• C:\Program Files\NetSupport Manager\HTCTL32.DLL
• C:\Program Files\NetSupport Manager\IcoViewer.dll
• C:\Program Files\NetSupport Manager\injlib.dll
• C:\Program Files\NetSupport Manager\instcfg.exe
• C:\Program Files\NetSupport Manager\Inv\amberbar.gif
• C:\Program Files\NetSupport Manager\Inv\bar.gif
• C:\Program Files\NetSupport Manager\Inv\baseboard.gif
• C:\Program Files\NetSupport Manager\Inv\broken.gif
• C:\Program Files\NetSupport Manager\Inv\btn_down.gif
• C:\Program Files\NetSupport Manager\Inv\btn_down_grey.gif
• C:\Program Files\NetSupport Manager\Inv\btn_up.gif
• C:\Program Files\NetSupport Manager\Inv\btn_up_grey.gif
• C:\Program Files\NetSupport Manager\Inv\computer2.gif
• C:\Program Files\NetSupport Manager\Inv\cpu2.gif
• C:\Program Files\NetSupport Manager\Inv\disk2.gif
• C:\Program Files\NetSupport Manager\Inv\greenbar.gif
• C:\Program Files\NetSupport Manager\Inv\header.gif
• C:\Program Files\NetSupport Manager\Inv\keyboard2.gif
• C:\Program Files\NetSupport Manager\Inv\network2.gif
• C:\Program Files\NetSupport Manager\Inv\printer2.gif
• C:\Program Files\NetSupport Manager\Inv\redbar.gif
• C:\Program Files\NetSupport Manager\Inv\unknown.gif
• C:\Program Files\NetSupport Manager\Inv\verified.gif
• C:\Program Files\NetSupport Manager\Inv\video2.gif
• C:\Program Files\NetSupport Manager\IPBR32.DLL
• C:\Program Files\NetSupport Manager\IPCTL32.DLL
• C:\Program Files\NetSupport Manager\keyshow.exe
• C:\Program Files\NetSupport Manager\keyshowhook.dll
• C:\Program Files\NetSupport Manager\NBBR32.DLL
• C:\Program Files\NetSupport Manager\Nbctl32.dll
• C:\Program Files\NetSupport Manager\NBCTLA0.DLL
• C:\Program Files\NetSupport Manager\NBCTLA1.DLL
• C:\Program Files\NetSupport Manager\NBCTLA2.DLL
• C:\Program Files\NetSupport Manager\NBCTLA3.DLL
• C:\Program Files\NetSupport Manager\NBCTLA4.DLL
• C:\Program Files\NetSupport Manager\NBCTLA5.DLL
• C:\Program Files\NetSupport Manager\NBCTLA6.DLL
• C:\Program Files\NetSupport Manager\NBCTLA7.DLL
• C:\Program Files\NetSupport Manager\nsafltr.inf
• C:\Program Files\NetSupport Manager\nsafltr.sys
• C:\Program Files\NetSupport Manager\NSM.ini
• C:\Program Files\NetSupport Manager\NSM_Control_Machine.adm
• C:\Program Files\NetSupport Manager\NSM_Control_User.adm
• C:\Program Files\NetSupport Manager\nsm32.chm
• C:\Program Files\NetSupport Manager\nsmexec.exe
• C:\Program Files\NetSupport Manager\nsmres.dll
• C:\Program Files\NetSupport Manager\nspscr.inf
• C:\Program Files\NetSupport Manager\nspscr.sys
• C:\Program Files\NetSupport Manager\NTFSDB.EXE
• C:\Program Files\NetSupport Manager\NTFSDB.MSG
• C:\Program Files\NetSupport Manager\PCIAX.DLL
• C:\Program Files\NetSupport Manager\pcicapi.DLL
• C:\Program Files\NetSupport Manager\PCICHEK.DLL
• C:\Program Files\NetSupport Manager\PCICL32.DLL
• C:\Program Files\NetSupport Manager\pciconn.exe
• C:\Program Files\NetSupport Manager\PCICTLUI.EXE
• C:\Program Files\NetSupport Manager\pcideply.exe
• C:\Program Files\NetSupport Manager\pcigina.dll
• C:\Program Files\NetSupport Manager\PCIHOOKS.DLL
• C:\Program Files\NetSupport Manager\PCIhtmlgen.dll
• C:\Program Files\NetSupport Manager\PCIIMAGE.DLL
• C:\Program Files\NetSupport Manager\PCIinv.dll
• C:\Program Files\NetSupport Manager\PCILIC.EXE
• C:\Program Files\NetSupport Manager\PCIMON.DLL
• C:\Program Files\NetSupport Manager\pcimonhook.dll
• C:\Program Files\NetSupport Manager\PCIMSG.DLL
• C:\Program Files\NetSupport Manager\PCIRES.DLL
• C:\Program Files\NetSupport Manager\pcirinst.dll
• C:\Program Files\NetSupport Manager\pcirisvr.exe
• C:\Program Files\NetSupport Manager\pcirisvrhelper.exe
• C:\Program Files\NetSupport Manager\PCISA.EXE
• C:\Program Files\NetSupport Manager\pciscr.dll
• C:\Program Files\NetSupport Manager\pciscrui.exe
• C:\Program Files\NetSupport Manager\PCIShellExt.dll
• C:\Program Files\NetSupport Manager\pcishellext.new
• C:\Program Files\NetSupport Manager\pcisys.sys
• C:\Program Files\NetSupport Manager\PCIVDD.DLL
• C:\Program Files\NetSupport Manager\PCIVIDEO.EXE
• C:\Program Files\NetSupport Manager\pscrinst.dll
• C:\Program Files\NetSupport Manager\remcmdstub.exe
• C:\Program Files\NetSupport Manager\runscrip.exe
• C:\Program Files\NetSupport Manager\Scripts\View.scp
• C:\Program Files\NetSupport Manager\Scripts\writetofile.scp
• C:\Program Files\NetSupport Manager\shfolder.dll

Registry keys:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\0EABDC4942E4F39439C6ED1581DA97C0
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{94CDBAE0-4E24-493F-936C-DE5118AD790C}
• HKEY_LOCAL_MACHINE\Software\NetSupport Manager

Use regedit.exe to delete the following additional values from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\0EABDC4942E4F39439C6ED1581DA97C0\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\NetSupport Manager\Deploy\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\NetSupport Manager\Inv\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\NetSupport Manager\Log Files\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\WINDOWS\Installer\{94CDBAE0-4E24-493F-936C-DE5118AD790C}\

How to uninstall NetSupport Manager from your computer with Advanced Uninstaller PRO

NetSupport Manager is an application by the software company NetSupport Ltd. Some computer users choose to uninstall this application. Sometimes this is difficult because performing this by hand takes some skill related to Windows program uninstallation. One of the best SIMPLE action to uninstall NetSupport Manager is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, add it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general tool to optimize your computer.

DOWNLOAD NOW

• navigate to Download Link
• download the program by pressing the green DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take some time to get familiar with Advanced Uninstaller PRO's design and number of features available. Advanced Uninstaller PRO is a very useful system optimizer.

3. Press the General Tools button


4. Click on the Uninstall Programs tool


5. All the applications installed on the computer will be made available to you

6. Scroll the list of applications until you find NetSupport Manager or simply activate the Search field and type in "NetSupport Manager". The NetSupport Manager program will be found very quickly. When you click NetSupport Manager in the list , the following information regarding the application is made available to you:

• Safety rating (in the lower left corner). This tells you the opinion other users have regarding NetSupport Manager, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Press the Read reviews button.
• Technical information regarding the app you wish to uninstall, by pressing the Properties button.

For example you can see that for NetSupport Manager:

• The web site of the application is: http://www.netsupportsoftware.com
• The uninstall string is: MsiExec.exe /X{94CDBAE0-4E24-493F-936C-DE5118AD790C}

7. Press the Uninstall button. A confirmation dialog will come up. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will automatically remove NetSupport Manager.


8. After uninstalling NetSupport Manager, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to start the cleanup. All the items of NetSupport Manager which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling NetSupport Manager using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or folders are left behind on your system.

Your Windows system will remain clean, speedy and ready to take on new tasks.

Geographical user distribution

Disclaimer

The text above is not a recommendation to uninstall NetSupport Manager by NetSupport Ltd from your PC, we are not saying that NetSupport Manager by NetSupport Ltd is not a good application. This page only contains detailed instructions on how to uninstall NetSupport Manager in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.