Polycom RealPresence Desktop

A guide to uninstall Polycom RealPresence Desktop from your PC

Polycom RealPresence Desktop is a software application. This page holds details on how to remove it from your computer. It is made by Polycom, Inc.. You can read more on Polycom, Inc. or check for application updates here. Please open http://www.polycom.com if you want to read more on Polycom RealPresence Desktop on Polycom, Inc.'s web page. Polycom RealPresence Desktop is commonly set up in the C:\Users\UserName\AppData\Local\Polycom\RealPresence Desktop folder, subject to the user's option. The entire uninstall command line for Polycom RealPresence Desktop is MsiExec.exe /X{eb0d78d3-2eac-4842-930b-2084077bf96f}. RealPresenceDesktop.exe is the programs's main file and it takes around 4.65 MB (4872704 bytes) on disk.

The executable files below are part of Polycom RealPresence Desktop. They take an average of 4.72 MB (4951552 bytes) on disk.

• RealPresenceDesktop.exe (4.65 MB)
• RPDLogCollector.exe (77.00 KB)

This page is about Polycom RealPresence Desktop version 3.11.3.73575 only. You can find below info on other releases of Polycom RealPresence Desktop:

• 3.11.2.73443
• 3.4.0.54718
• 3.7.0.64517
• 3.8.1.69631
• 3.6.0.62002
• 2.0.0.27432
• 3.9.0.70320
• 3.10.0.71107
• 3.9.1.70422
• 3.11.5.73603
• 3.3.0.50056
• 3.2.0.47814
• 3.10.4.72927
• 3.10.3.72504
• 3.5.0.59582
• 2.3.0.33254
• 3.10.2.72052
• Unknown
• 3.3.0.50871
• 3.0.0.38914
• 3.5.0.59644
• 3.5.1.61139
• 3.8.0.68503
• 3.9.0.69889
• 3.2.1.48697
• 3.11.10.805394
• 3.4.1.55261
• 3.1.0.44431

...click to view all...
Following the uninstall process, the application leaves some files behind on the computer. Part_A few of these are shown below.

You should delete the folders below after you uninstall Polycom RealPresence Desktop:

• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop

Check for and delete the following files from your disk when you uninstall Polycom RealPresence Desktop:

• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-file-l1-2-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-file-l2-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-localization-l1-2-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-processthreads-l1-1-1.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-synch-l1-2-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-timezone-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-convert-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-heap-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-math-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-runtime-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-stdio-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-string-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-time-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\audio_codecs.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\avcecfg_BL2.cfg
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\CallControl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\decoder.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\encoder.cfg
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\encoder.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\FCtrl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g711Codec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g719MonoCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g719StereoCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g722Codec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g728PolycomCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g729abCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g729aCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\gloox.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\iLBCCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\Ionic.Zip.Reduced.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\jose-jwt.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libcurl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libeay32.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libsasl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libxml2.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\log4cxx.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\log4j.properties
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\LoggingServerDll.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\MediaProcessor.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\mfc100.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\msvcp100.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\msvcr100.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\msvcr120.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\NAudio.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\NAudio.WindowsMediaFormat.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\oculus_content.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\plugin\gssspnego.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\PPCIPWin.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\ProvisionData.xml
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\RealPresenceDesktop.exe
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\add_80x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\arrow_257x25.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clicked_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clickedclick_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clickedhover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\comment_wood_border.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\covered-info-bar_724x30.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clicked_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clickedclick_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clickedhover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked_hover.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_hover.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_click_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clicked_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clickedclick_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clickedhover_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_hover_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\normal-info-bar_724x30.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\sharebar-draft.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button_hover.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_click_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_hover_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clicked_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clickedclick_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clickedhover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_clicked.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_clicked_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_clicked_hover.png

Use regedit.exe to manually remove from the Windows Registry the keys below:

• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|Ionic.Zip.Reduced.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|jose-jwt.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|NAudio.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|NAudio.WindowsMediaFormat.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|RealPresenceDesktop.exe
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|RPDLogCollector.exe
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|System.Data.SQLite.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|UpdateModule.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|UsbLibrary.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|XMLAPI.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|XMLAPI.XmlSerializers.dll
• HKEY_CURRENT_USER\Software\Polycom\RealPresence Desktop
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{eb0d78d3-2eac-4842-930b-2084077bf96f}

Open regedit.exe to delete the values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\TCP Query User{7A7BBD20-6681-4DD2-BF1C-963B73CC6827}C:\users\UserName\appdata\local\polycom\realpresence desktop\realpresencedesktop.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\TCP Query User{C45410F3-99E4-4664-96E0-A33F4D5A3299}C:\users\UserName\appdata\local\polycom\realpresence desktop\realpresencedesktop.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\UDP Query User{92C25C9B-66E6-443F-864B-781280F91828}C:\users\UserName\appdata\local\polycom\realpresence desktop\realpresencedesktop.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\UDP Query User{C9561D31-C639-42AA-B65A-C9561A281BBD}C:\users\UserName\appdata\local\polycom\realpresence desktop\realpresencedesktop.exe

How to delete Polycom RealPresence Desktop from your computer using Advanced Uninstaller PRO

Polycom RealPresence Desktop is a program released by the software company Polycom, Inc.. Sometimes, people try to uninstall it. This is efortful because doing this by hand requires some knowledge related to removing Windows applications by hand. The best SIMPLE manner to uninstall Polycom RealPresence Desktop is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is good because Advanced Uninstaller PRO is a very efficient uninstaller and general tool to clean your Windows computer.

DOWNLOAD NOW

• go to Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to admire the program's design and wealth of functions available. Advanced Uninstaller PRO is a very useful system optimizer.

3. Press the General Tools button


4. Click on the Uninstall Programs tool


5. All the programs installed on your PC will be made available to you

6. Scroll the list of programs until you locate Polycom RealPresence Desktop or simply click the Search feature and type in "Polycom RealPresence Desktop". The Polycom RealPresence Desktop application will be found automatically. Notice that when you select Polycom RealPresence Desktop in the list of programs, some information about the application is made available to you:

• Safety rating (in the left lower corner). The star rating tells you the opinion other people have about Polycom RealPresence Desktop, from "Highly recommended" to "Very dangerous".
• Opinions by other people - Press the Read reviews button.
• Technical information about the program you want to remove, by clicking on the Properties button.

For example you can see that for Polycom RealPresence Desktop:

• The web site of the program is: http://www.polycom.com
• The uninstall string is: MsiExec.exe /X{eb0d78d3-2eac-4842-930b-2084077bf96f}

7. Press the Uninstall button. A confirmation window will come up. Confirm the removal by clicking the Uninstall button. Advanced Uninstaller PRO will uninstall Polycom RealPresence Desktop.


8. After removing Polycom RealPresence Desktop, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to perform the cleanup. All the items that belong Polycom RealPresence Desktop which have been left behind will be found and you will be asked if you want to delete them. By removing Polycom RealPresence Desktop with Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your disk.

Your PC will remain clean, speedy and able to take on new tasks.

Disclaimer

This page is not a recommendation to uninstall Polycom RealPresence Desktop by Polycom, Inc. from your PC, we are not saying that Polycom RealPresence Desktop by Polycom, Inc. is not a good application for your computer. This text simply contains detailed info on how to uninstall Polycom RealPresence Desktop in case you want to. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.