Polycom RealPresence Desktop

A guide to uninstall Polycom RealPresence Desktop from your computer

This page contains complete information on how to remove Polycom RealPresence Desktop for Windows. The Windows version was developed by Polycom, Inc.. Go over here for more information on Polycom, Inc.. Detailed information about Polycom RealPresence Desktop can be found at http://www.polycom.com. The application is usually placed in the C:\Users\UserName.OUCRU\AppData\Local\Polycom\RealPresence Desktop directory (same installation drive as Windows). The full command line for uninstalling Polycom RealPresence Desktop is MsiExec.exe /X{AE7D851B-3974-475D-8E1A-AFBF68F96B42}. Keep in mind that if you will type this command in Start / Run Note you might be prompted for admin rights. The program's main executable file occupies 4.63 MB (4860056 bytes) on disk and is named RealPresenceDesktop.exe.

The following executable files are contained in Polycom RealPresence Desktop. They occupy 4.75 MB (4977816 bytes) on disk.

• CMADMigrationTool.exe (39.50 KB)
• RealPresenceDesktop.exe (4.63 MB)
• RPDLogCollector.exe (75.50 KB)

The information on this page is only about version 3.9.1.70422 of Polycom RealPresence Desktop. Click on the links below for other Polycom RealPresence Desktop versions:

• 3.11.2.73443
• 3.4.0.54718
• 3.7.0.64517
• 3.8.1.69631
• 3.6.0.62002
• 2.0.0.27432
• 3.9.0.70320
• 3.10.0.71107
• 3.11.5.73603
• 3.3.0.50056
• 3.2.0.47814
• 3.10.4.72927
• 3.10.3.72504
• 3.5.0.59582
• 2.3.0.33254
• 3.10.2.72052
• Unknown
• 3.3.0.50871
• 3.0.0.38914
• 3.5.0.59644
• 3.5.1.61139
• 3.8.0.68503
• 3.9.0.69889
• 3.2.1.48697
• 3.11.3.73575
• 3.11.10.805394
• 3.4.1.55261
• 3.1.0.44431

...click to view all...
If you are manually uninstalling Polycom RealPresence Desktop we recommend you to check if the following data is left behind on your PC.

You should delete the folders below after you uninstall Polycom RealPresence Desktop:

• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Polycom\RealPresence Desktop

Files remaining:

• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\125\C__Users_UserName_AppData_Local_Polycom_RealPresence Desktop_RealPresenceDesktop_exe
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\125\C__Users_UserName_AppData_Local_Polycom_RealPresence Desktop_RPDLogCollector_exe
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-file-l1-2-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-file-l2-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-localization-l1-2-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-processthreads-l1-1-1.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-synch-l1-2-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-core-timezone-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-convert-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-heap-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-math-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-runtime-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-stdio-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-string-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\api-ms-win-crt-time-l1-1-0.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\audio_codecs.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\avcecfg_BL2.cfg
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\CallControl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\CMADMigrationTool.exe
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\decoder.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\encoder.cfg
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\encoder.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\FCtrl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g711Codec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g719MonoCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g719StereoCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g722Codec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g728PolycomCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g729abCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\g729aCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\gloox.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\iLBCCodec.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\Ionic.Zip.Reduced.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\jose-jwt.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libcurl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libeay32.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libsasl.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\libxml2.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\log4cxx.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\log4j.properties
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\LoggingServerDll.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\MediaProcessor.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\mfc100.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\msvcp100.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\msvcr100.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\msvcr120.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\NAudio.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\NAudio.WindowsMediaFormat.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\oculus_content.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\plugin\gssspnego.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\PPCIPWin.dll
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\ProvisionData.xml
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\RealPresenceDesktop.exe
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\add_80x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\arrow_257x25.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clicked_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clickedclick_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clickedhover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\comment_wood_border.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\covered-info-bar_724x30.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clicked_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clickedclick_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clickedhover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked_hover.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_hover.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_click_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clicked_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clickedclick_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clickedhover_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_hover_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\normal-info-bar_724x30.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\sharebar-draft.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button_click.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button_hover.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_click_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_hover_240x60.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_click_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clicked_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clickedclick_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clickedhover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_hover_180x80.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute.png
• C:\Users\%user%\AppData\Local\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_click.png

Registry keys:

• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|CMADMigrationTool.exe
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|Ionic.Zip.Reduced.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|jose-jwt.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|NAudio.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|NAudio.WindowsMediaFormat.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|RealPresenceDesktop.exe
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|RPDLogCollector.exe
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|System.Data.SQLite.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|UpdateModule.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|UsbLibrary.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|XMLAPI.dll
• HKEY_CURRENT_USER\Software\Microsoft\Installer\Assemblies\C:|Users|UserName|AppData|Local|Polycom|RealPresence Desktop|XMLAPI.XmlSerializers.dll
• HKEY_CURRENT_USER\Software\Polycom\RealPresence Desktop
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{AE7D851B-3974-475D-8E1A-AFBF68F96B42}

Use regedit.exe to delete the following additional values from the Windows Registry:

• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\TCP Query User{8A8633E2-52C8-49FF-A1F8-407F4523A810}C:\users\UserName\appdata\local\polycom\realpresence desktop\realpresencedesktop.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\UDP Query User{48280662-98E2-4A70-B0BD-72F3BE9602C8}C:\users\UserName\appdata\local\polycom\realpresence desktop\realpresencedesktop.exe

A way to delete Polycom RealPresence Desktop from your PC with the help of Advanced Uninstaller PRO

Polycom RealPresence Desktop is an application released by Polycom, Inc.. Some computer users want to remove this application. This is hard because performing this by hand requires some know-how regarding PCs. The best EASY manner to remove Polycom RealPresence Desktop is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general utility to clean your Windows system.

DOWNLOAD NOW

• navigate to Download Link
• download the program by pressing the green DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take some time to admire the program's interface and wealth of functions available. Advanced Uninstaller PRO is a powerful system optimizer.

3. Click on the General Tools category


4. Press the Uninstall Programs feature


5. All the applications installed on the computer will be made available to you

6. Scroll the list of applications until you locate Polycom RealPresence Desktop or simply activate the Search field and type in "Polycom RealPresence Desktop". The Polycom RealPresence Desktop application will be found very quickly. Notice that after you select Polycom RealPresence Desktop in the list of programs, some data regarding the program is available to you:

• Star rating (in the lower left corner). This tells you the opinion other users have regarding Polycom RealPresence Desktop, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information regarding the app you want to remove, by pressing the Properties button.

For instance you can see that for Polycom RealPresence Desktop:

• The web site of the application is: http://www.polycom.com
• The uninstall string is: MsiExec.exe /X{AE7D851B-3974-475D-8E1A-AFBF68F96B42}

7. Click the Uninstall button. A confirmation page will appear. accept the removal by clicking the Uninstall button. Advanced Uninstaller PRO will automatically remove Polycom RealPresence Desktop.


8. After removing Polycom RealPresence Desktop, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to start the cleanup. All the items of Polycom RealPresence Desktop which have been left behind will be found and you will be asked if you want to delete them. By uninstalling Polycom RealPresence Desktop with Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or directories are left behind on your PC.

Your Windows PC will remain clean, speedy and able to take on new tasks.

Disclaimer

The text above is not a recommendation to remove Polycom RealPresence Desktop by Polycom, Inc. from your computer, nor are we saying that Polycom RealPresence Desktop by Polycom, Inc. is not a good application. This page only contains detailed instructions on how to remove Polycom RealPresence Desktop supposing you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.