Polycom RealPresence Desktop

How to uninstall Polycom RealPresence Desktop from your PC

Polycom RealPresence Desktop is a computer program. This page contains details on how to uninstall it from your PC. The Windows release was developed by Polycom, Inc.. You can find out more on Polycom, Inc. or check for application updates here. You can see more info related to Polycom RealPresence Desktop at http://www.polycom.com. The program is frequently found in the C:\Program Files (x86)\Polycom\RealPresence Desktop folder. Take into account that this location can differ being determined by the user's decision. The complete uninstall command line for Polycom RealPresence Desktop is MsiExec.exe /X{8BE13AF9-8D86-4B44-9843-2533589A01CB}. Polycom RealPresence Desktop's primary file takes about 2.33 MB (2446848 bytes) and is called RealPresenceDesktop.exe.

Polycom RealPresence Desktop is comprised of the following executables which occupy 2.44 MB (2563072 bytes) on disk:

• CMADMigrationTool.exe (38.50 KB)
• RealPresenceDesktop.exe (2.33 MB)
• RPDLogCollector.exe (75.00 KB)

The information on this page is only about version 3.3.0.50871 of Polycom RealPresence Desktop. For more Polycom RealPresence Desktop versions please click below:

• 3.11.2.73443
• 3.4.0.54718
• 3.7.0.64517
• 3.8.1.69631
• 3.6.0.62002
• 2.0.0.27432
• 3.9.0.70320
• 3.10.0.71107
• 3.9.1.70422
• 3.11.5.73603
• 3.3.0.50056
• 3.2.0.47814
• 3.10.4.72927
• 3.10.3.72504
• 3.5.0.59582
• 2.3.0.33254
• 3.10.2.72052
• Unknown
• 3.0.0.38914
• 3.5.0.59644
• 3.5.1.61139
• 3.8.0.68503
• 3.9.0.69889
• 3.2.1.48697
• 3.11.3.73575
• 3.11.10.805394
• 3.4.1.55261
• 3.1.0.44431

...click to view all...
Many files, folders and Windows registry data can not be removed when you are trying to remove Polycom RealPresence Desktop from your PC.

You should delete the folders below after you uninstall Polycom RealPresence Desktop:

• C:\Program Files (x86)\Polycom\RealPresence Desktop

Files remaining:

• C:\Program Files (x86)\Polycom\RealPresence Desktop\audio_codecs.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\avcecfg_BL2.cfg
• C:\Program Files (x86)\Polycom\RealPresence Desktop\CallControl.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\CMADMigrationTool.exe
• C:\Program Files (x86)\Polycom\RealPresence Desktop\encoder.cfg
• C:\Program Files (x86)\Polycom\RealPresence Desktop\FCtrl.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\g711Codec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\g719MonoCodec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\g719StereoCodec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\g722Codec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\g728PolycomCodec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\g729abCodec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\g729aCodec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\gloox.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\iLBCCodec.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\Ionic.Zip.Reduced.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\libcurl.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\libeay32.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\libsasl.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\libxml2.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\log4cxx.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\log4j.properties
• C:\Program Files (x86)\Polycom\RealPresence Desktop\LoggingServerDll.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\MediaProcessor.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\NAudio.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\NAudio.WindowsMediaFormat.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\plugin\gssspnego.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\PPCIPWin.dll
• C:\Program Files (x86)\Polycom\RealPresence Desktop\ProvisionData.xml
• C:\Program Files (x86)\Polycom\RealPresence Desktop\RealPresenceDesktop.exe
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\add_80x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\arrow_257x25.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_click_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clicked_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clickedclick_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_clickedhover_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\close window_hover_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\comment_wood_border.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\covered-info-bar_724x30.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_click_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clicked_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clickedclick_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_clickedhover_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic mute_hover_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_click.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked_click.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_clicked_hover.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic_mute_hover.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_click_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clicked_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clickedclick_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_clickedhover_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\mic-mute_hover_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\normal-info-bar_724x30.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\sharebar-draft.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button_click.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_button_hover.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_click_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_click_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_hover_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\stop_hover_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_click_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clicked_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clickedclick_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_clickedhover_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video mute_hover_180x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_click.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_clicked.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_clicked_click.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_clicked_hover.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video_mute_hover.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video-mute_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video-mute_click_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video-mute_clicked_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video-mute_clickedclick_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video-mute_clickedhover_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\AppTopbar\video-mute_hover_240x60.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\back_80x80.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\back_click_13x17.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\back_hover_13x17.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\back_normal_13x17.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\background_image.jpg
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\bottom_edge.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\cell_hover_400x70.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\cell_select_400x70.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\chat_hover_51x32.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\chat_normal_51x32.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\chat_selected_51x32.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\ConnectingView\answer_180x38.png
• C:\Program Files (x86)\Polycom\RealPresence Desktop\resources\Icons\ConnectingView\answer_click_180x38.png

You will find in the Windows Registry that the following keys will not be uninstalled; remove them one by one using regedit.exe:

• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Polycom|RealPresence Desktop|CMADMigrationTool.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9FA31EB868D844B48934523385A910BC
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8BE13AF9-8D86-4B44-9843-2533589A01CB}
• HKEY_LOCAL_MACHINE\Software\Polycom\RealPresence Desktop

Use regedit.exe to remove the following additional registry values from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9FA31EB868D844B48934523385A910BC\ProductName

How to uninstall Polycom RealPresence Desktop with Advanced Uninstaller PRO

Polycom RealPresence Desktop is a program by the software company Polycom, Inc.. Frequently, users try to uninstall this program. Sometimes this can be easier said than done because uninstalling this by hand requires some know-how related to Windows internal functioning. The best QUICK practice to uninstall Polycom RealPresence Desktop is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and all around tool to maximize the performance of your Windows computer.

DOWNLOAD NOW

• visit Download Link
• download the setup by pressing the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's design and number of tools available. Advanced Uninstaller PRO is a powerful package of utilities.

3. Press the General Tools button


4. Press the Uninstall Programs feature


5. All the applications existing on the computer will appear

6. Scroll the list of applications until you find Polycom RealPresence Desktop or simply activate the Search field and type in "Polycom RealPresence Desktop". The Polycom RealPresence Desktop program will be found automatically. Notice that after you click Polycom RealPresence Desktop in the list of applications, some data about the program is shown to you:

• Safety rating (in the left lower corner). This tells you the opinion other people have about Polycom RealPresence Desktop, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other people - Press the Read reviews button.
• Technical information about the program you want to remove, by pressing the Properties button.

For example you can see that for Polycom RealPresence Desktop:

• The web site of the application is: http://www.polycom.com
• The uninstall string is: MsiExec.exe /X{8BE13AF9-8D86-4B44-9843-2533589A01CB}

7. Press the Uninstall button. A confirmation dialog will show up. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will automatically remove Polycom RealPresence Desktop.


8. After uninstalling Polycom RealPresence Desktop, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to proceed with the cleanup. All the items that belong Polycom RealPresence Desktop which have been left behind will be found and you will be asked if you want to delete them. By removing Polycom RealPresence Desktop using Advanced Uninstaller PRO, you are assured that no registry items, files or folders are left behind on your computer.

Your PC will remain clean, speedy and able to take on new tasks.

Geographical user distribution

Disclaimer

This page is not a recommendation to remove Polycom RealPresence Desktop by Polycom, Inc. from your computer, nor are we saying that Polycom RealPresence Desktop by Polycom, Inc. is not a good application. This page simply contains detailed instructions on how to remove Polycom RealPresence Desktop in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.