SupportTools

A way to uninstall SupportTools from your PC

SupportTools is a computer program. This page holds details on how to uninstall it from your computer. The Windows version was developed by Lectra. Further information on Lectra can be seen here. Detailed information about SupportTools can be found at www.lectra.com. SupportTools is typically set up in the C:\Program Files\Lectra\Tools folder, subject to the user's decision. The entire uninstall command line for SupportTools is MsiExec.exe /I{3510796C-B174-4F00-A65E-EC3FA20FBE23}. SupportTools's main file takes about 1.83 MB (1922408 bytes) and its name is GetInfo.exe.

SupportTools contains of the executables below. They occupy 20.27 MB (21259736 bytes) on disk.

• cp_complete.exe (537.00 KB)
• cp_complete2.exe (536.50 KB)
• fwinselector.exe (237.50 KB)
• tclsh80.exe (8.00 KB)
• wish80.exe (12.00 KB)
• LECTRENV.exe (211.24 KB)
• LectraFLEXidTool.exe (3.10 MB)
• LectraFLEXlm.exe (6.14 MB)
• lmver.exe (1.54 MB)
• GetInfo.exe (1.83 MB)

...click to view all...

The current page applies to SupportTools version 2.2.15 only. For more SupportTools versions please click below:

• 2.1.62
• 2.2.22
• 2.2.14
• 2.1.63
• 2.2.37
• 2.1.55
• 2.1.45
• 2.1.65
• 2.2.25
• 2.2.20
• 2.2.30
• 2.2.28
• 2.2.39
• 2.1.61

...click to view all...
Some files and registry entries are usually left behind when you remove SupportTools.

Folders found on disk after you uninstall SupportTools from your PC:

• C:\Program Files (x86)\Lectra\Tools

The files below remain on your disk by SupportTools's application uninstaller when you removed it:

• C:\Program Files (x86)\Lectra\Tools\FLEXid\haspds_windows.dll
• C:\Program Files (x86)\Lectra\Tools\FLEXid\LectraFLEXidTool.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\LectraFLEXlm.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\LectraFLEXlm.ico
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\DocVersion.txt
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_DE.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_EN.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ES.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_FR.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_IT.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_JA.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_PT.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ZH-CN.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ZH-TW.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmborrow.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmdiag.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmpath.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmstat.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmver.exe
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-01-environment.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-10-Network.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\01-FLEXid.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\01-hardware.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\02-software.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-10-FLEXlmClient.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-20-FLEXlmServer.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-30-L-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-40-HostID.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Diamino.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-GetInfo.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-I-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Justprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-KaledoCommon.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-KaledoSoftware.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-LectraCommon.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris3DFit.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-NGC.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Vigiprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\06-3D Prototype Review.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\06-3D Prototyping.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\DepInfo.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\FLEXid.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\getinfo.dtd
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\MemoryInfo.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\script_version.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.exe
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.ico
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_EN.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_FR.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\empty.vbs
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\evt.vbs
• C:\Program Files (x86)\Lectra\Tools\WindowRegistry\SizeReqBuf.reg
• C:\Windows\Installer\{3510796C-B174-4F00-A65E-EC3FA20FBE23}\ARPPRODUCTICON.exe

Many times the following registry data will not be removed:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\C6970153471B00F46AE5CEF32AF0EB32
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3510796C-B174-4F00-A65E-EC3FA20FBE23}

Additional registry values that you should remove:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\C6970153471B00F46AE5CEF32AF0EB32\ProductName

A way to remove SupportTools with the help of Advanced Uninstaller PRO

SupportTools is a program marketed by the software company Lectra. Frequently, people want to remove it. Sometimes this is difficult because removing this manually takes some experience related to PCs. The best SIMPLE approach to remove SupportTools is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, install it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and all around utility to maximize the performance of your computer.

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• visit Download Link
• download the setup by pressing the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's design and wealth of features available. Advanced Uninstaller PRO is a powerful system optimizer.

3. Click on the General Tools category


4. Click on the Uninstall Programs feature


5. All the programs existing on your computer will appear

6. Navigate the list of programs until you locate SupportTools or simply click the Search field and type in "SupportTools". If it exists on your system the SupportTools application will be found automatically. When you click SupportTools in the list of applications, some information about the program is made available to you:

• Safety rating (in the left lower corner). The star rating tells you the opinion other users have about SupportTools, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information about the program you want to uninstall, by pressing the Properties button.

For instance you can see that for SupportTools:

• The web site of the program is: www.lectra.com
• The uninstall string is: MsiExec.exe /I{3510796C-B174-4F00-A65E-EC3FA20FBE23}

7. Click the Uninstall button. A confirmation dialog will come up. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will then remove SupportTools.


8. After removing SupportTools, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to go ahead with the cleanup. All the items that belong SupportTools which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling SupportTools using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your system.

Your Windows computer will remain clean, speedy and ready to serve you properly.

Disclaimer

The text above is not a recommendation to remove SupportTools by Lectra from your PC, we are not saying that SupportTools by Lectra is not a good application. This page simply contains detailed instructions on how to remove SupportTools in case you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.