SupportTools

A guide to uninstall SupportTools from your system

You can find below detailed information on how to uninstall SupportTools for Windows. The Windows release was created by Lectra. Additional info about Lectra can be seen here. More details about SupportTools can be found at www.lectra.com. Usually the SupportTools application is installed in the C:\Program Files (x86)\Lectra\Tools folder, depending on the user's option during install. The full command line for removing SupportTools is MsiExec.exe /I{74DA26B4-5A80-428E-9DDE-D743436AEE14}. Note that if you will type this command in Start / Run Note you might get a notification for admin rights. The program's main executable file is called GetInfo.exe and its approximative size is 2.73 MB (2859320 bytes).

The executables below are part of SupportTools. They take an average of 22.54 MB (23634272 bytes) on disk.

• cp_complete.exe (537.00 KB)
• cp_complete2.exe (536.50 KB)
• fwinselector.exe (237.50 KB)
• tclsh80.exe (8.00 KB)
• wish80.exe (12.00 KB)
• LECTRENV.exe (211.24 KB)
• LectraFLEXidTool.exe (3.10 MB)
• LectraFLEXlm.exe (9.08 MB)
• lmver.exe (1.22 MB)
• GetInfo.exe (2.73 MB)

...click to view all...

The information on this page is only about version 2.2.22 of SupportTools. You can find below a few links to other SupportTools releases:

• 2.1.62
• 2.2.14
• 2.1.63
• 2.2.15
• 2.2.37
• 2.1.55
• 2.1.45
• 2.1.65
• 2.2.25
• 2.2.20
• 2.2.30
• 2.2.28
• 2.2.39
• 2.1.61

...click to view all...
Numerous files, folders and Windows registry entries can not be removed when you remove SupportTools from your computer.

Folders left behind when you uninstall SupportTools:

• C:\Program Files (x86)\Lectra\Tools

The files below are left behind on your disk by SupportTools when you uninstall it:

• C:\Program Files (x86)\Lectra\Tools\EManager\LECTRENV.exe
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_dl.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_es.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_fr.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_it.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_pl.dll
• C:\Program Files (x86)\Lectra\Tools\FLEXid\haspds_windows.dll
• C:\Program Files (x86)\Lectra\Tools\FLEXid\LectraFLEXidTool.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\LectraFLEXlm.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\LectraFLEXlm.ico
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\DocVersion.txt
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_DE.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_EN.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ES.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_FR.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_IT.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_JA.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_PT.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ZH-CN.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ZH-TW.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmborrow.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmdiag.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmpath.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmstat.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmver.exe
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-01-environment.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-10-Network.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\01-FLEXid.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\01-hardware.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\02-software.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-10-FLEXlmClient.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-20-FLEXlmServer.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-30-L-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-40-HostID.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Diamino.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-GetInfo.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-I-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Justprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-KaledoCommon.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-KaledoSoftware.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-LectraCommon.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris3DFit.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-NGC.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Vigiprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\06-3D Prototype Review.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\06-3D Prototyping.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\DepInfo.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\FLEXid.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\getinfo.dtd
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\MemoryInfo.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\script_version.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.exe
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.ico
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_EN.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_FR.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\empty.vbs
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\evt.vbs
• C:\Program Files (x86)\Lectra\Tools\WindowRegistry\SizeReqBuf.reg
• C:\Users\%user%\AppData\Local\Temp\{4E7C763E-F4AB-49D2-A788-207A3808B2E6}\{3A13D038-3A13-3A13-3A13-3A13D0385EEE}\SupportTools.exe
• C:\Users\%user%\AppData\Local\Temp\{4E7C763E-F4AB-49D2-A788-207A3808B2E6}\Lectra_SupportTools.prq
• C:\WINDOWS\Installer\{755C5039-A9BD-4945-93C6-99372C4306A1}\ARPPRODUCTICON.exe

Use regedit.exe to manually remove from the Windows Registry the data below:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4B62AD4708A5E824D9ED7D3434A6EE41

Additional registry values that are not cleaned:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4B62AD4708A5E824D9ED7D3434A6EE41\ProductName

A way to erase SupportTools from your computer with Advanced Uninstaller PRO

SupportTools is an application released by the software company Lectra. Sometimes, people choose to remove this program. Sometimes this can be troublesome because performing this manually takes some skill regarding removing Windows programs manually. One of the best SIMPLE action to remove SupportTools is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and all around utility to optimize your Windows PC.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to admire the program's interface and number of features available. Advanced Uninstaller PRO is a very good package of tools.

3. Press the General Tools category


4. Activate the Uninstall Programs tool


5. All the applications installed on your PC will be shown to you

6. Navigate the list of applications until you locate SupportTools or simply click the Search feature and type in "SupportTools". The SupportTools program will be found automatically. When you select SupportTools in the list of apps, some information about the program is made available to you:

• Safety rating (in the lower left corner). This explains the opinion other users have about SupportTools, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other users - Press the Read reviews button.
• Technical information about the application you wish to uninstall, by clicking on the Properties button.

For instance you can see that for SupportTools:

• The publisher is: www.lectra.com
• The uninstall string is: MsiExec.exe /I{74DA26B4-5A80-428E-9DDE-D743436AEE14}

7. Click the Uninstall button. A window asking you to confirm will come up. accept the uninstall by clicking Uninstall. Advanced Uninstaller PRO will remove SupportTools.


8. After removing SupportTools, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to proceed with the cleanup. All the items of SupportTools which have been left behind will be found and you will be able to delete them. By removing SupportTools with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your PC.

Your Windows computer will remain clean, speedy and able to run without errors or problems.

Geographical user distribution

Disclaimer

The text above is not a recommendation to remove SupportTools by Lectra from your PC, nor are we saying that SupportTools by Lectra is not a good software application. This text only contains detailed instructions on how to remove SupportTools in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.