VAIO Help and Support

How to uninstall VAIO Help and Support from your computer

VAIO Help and Support is a Windows program. Read more about how to remove it from your computer. It was developed for Windows by Sony Corporation. You can find out more on Sony Corporation or check for application updates here. More details about VAIO Help and Support can be found at http://esupport.sony.com. Usually the VAIO Help and Support program is placed in the C:\Program Files\Sony\VAIO Help and Support directory, depending on the user's option during install. The entire uninstall command line for VAIO Help and Support is RunDll32. HelpVC32.exe is the VAIO Help and Support's main executable file and it occupies close to 5.50 KB (5632 bytes) on disk.

The following executables are contained in VAIO Help and Support. They occupy 80.50 MB (84405148 bytes) on disk.

• additional_information.exe (4.55 MB)
• additional_information2.exe (4.49 MB)
• all_come_together.exe (4.73 MB)
• Bluetooth1.exe (1.48 MB)
• Bluetooth2.exe (1.66 MB)
• HSSearchLink.exe (451.80 KB)
• KBFAQ.exe (20.00 KB)
• ModelHome.exe (20.00 KB)
• ModelSpec.exe (25.30 KB)
• NewsAlert.exe (20.00 KB)
• setup_is_simple.exe (4.65 MB)
• SoftwareDriver.exe (20.00 KB)
• Win7_Features.exe (18.13 MB)
• WinDVDLauncher.exe (9.50 KB)
• HelpVC32.exe (5.50 KB)
• HelpVC64.exe (5.00 KB)
• HSSearchLink.exe (451.80 KB)
• KBFAQ.exe (25.30 KB)
• ModelHome.exe (25.30 KB)
• ModelSpec.exe (25.30 KB)
• NewsAlert.exe (25.30 KB)
• SoftwareDriver.exe (25.30 KB)

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The current page applies to VAIO Help and Support version 10.00.1029 only. You can find below info on other versions of VAIO Help and Support:

• 9.00.0729.
• 2.00.0223
• 4.10.1211.
• 4.00.1016.
• 1.00.1201
• 4.00.1211.
• 7.00.1106.
• 14.00.0125
• 7.00.1022.
• 5.10.0325.
• 7.00.1111.
• 6.00.0806.64.
• 5.10.0626.64.
• 7.00.1112.
• 11.00.0225
• 1.10.1201
• 6.00.0805.
• 4.11.0227.
• 7.10.1013.
• 8.00.0410.
• 3.10.0814.
• 2.10.0329
• 8.00.0401.
• 8.00.0403.
• 15.00.0719
• 9.00.0804.
• 2.00.0608
• 4.10.1114.
• 17.00.0109
• 7.00.1023.
• 3.10.0806.
• 3.00.0814.
• 5.10.0611.
• 9.00.0714.
• 2.10.0223
• 8.00.0410
• 9.10.0713.
• 4.10.1109.
• 5.10.0519.
• 9.00.0903
• 4.10.1105.
• 6.00.0801.
• 7.00.1013.
• 7.00.1113.
• 4.00.1126.
• 1.00.1221
• 2.00.0424
• 2.00.0329
• 4.00.1030.
• 3.10.0713.
• 5.00.0611.
• 5.10.0327.
• 4.10.1030.
• 3.10.0724.
• 13.00.0927
• 12.00.0622
• 5.00.0619.
• 6.00.0812.64.
• 2.10.0424
• 8.10.0325.

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Following the uninstall process, the application leaves some files behind on the computer. Some of these are listed below.

You should delete the folders below after you uninstall VAIO Help and Support:

• C:\Program Files\Sony\VAIO Help and Support

The files below are left behind on your disk when you remove VAIO Help and Support:

• C:\Program Files\Sony\VAIO Help and Support\en-ca\64\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\64\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\additional_information.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\additional_information2.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\all_come_together.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\Background.jpg
• C:\Program Files\Sony\VAIO Help and Support\en-ca\Bluetooth1.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\Bluetooth2.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\HSSearchLink.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\KBFAQ.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\ModelHome.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\ModelSpec.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\NewsAlert.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\OEM.h1c
• C:\Program Files\Sony\VAIO Help and Support\en-ca\OEM.H1T
• C:\Program Files\Sony\VAIO Help and Support\en-ca\OEM_AssetId.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-ca\OEM_BestBet.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-ca\OEM_LinkTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-ca\OEM_SubjectTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-ca\setup_is_simple.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\SoftwareDriver.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\sony_escalation.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\sony_helphome.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\troubleshoot_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\Win7_Features.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\WinDVDLauncher.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\64\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\64\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\additional_information.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\additional_information2.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\all_come_together.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\Bluetooth1.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\Bluetooth2.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\helptopics.xml
• C:\Program Files\Sony\VAIO Help and Support\en-us\HelpVC32.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\HelpVC64.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\HSSearchLink.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\KBFAQ.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\ModelHome.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\ModelSpec.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\NewsAlert.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM.h1c
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM.H1T
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_AssetId.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_BestBet.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_LinkTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_SubjectTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\setup_is_simple.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\SoftwareDriver.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\sony_escalation.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\sony_helphome.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\support_user_guide.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\troubleshoot_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\Win7_Features.exe
• C:\Program Files\Sony\VAIO Help and Support\es-es\64\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\es-es\64\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\es-es\OEM.h1c
• C:\Program Files\Sony\VAIO Help and Support\es-es\OEM.H1T
• C:\Program Files\Sony\VAIO Help and Support\es-es\OEM_AssetId.H1K
• C:\Program Files\Sony\VAIO Help and Support\es-es\OEM_BestBet.H1K
• C:\Program Files\Sony\VAIO Help and Support\es-es\OEM_LinkTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\es-es\OEM_SubjectTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\es-es\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\es-es\sony_escalation.H1S
• C:\Program Files\Sony\VAIO Help and Support\es-es\sony_helphome.H1S
• C:\Program Files\Sony\VAIO Help and Support\es-es\troubleshoot_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\es-es\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\64\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\64\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\OEM.h1c
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\OEM.H1T
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\OEM_AssetId.H1K
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\OEM_BestBet.H1K
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\OEM_LinkTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\OEM_SubjectTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\sony_escalation.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\sony_helphome.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\troubleshoot_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\fr-fr\VAIO aide et support.lnk
• C:\Program Files\Sony\VAIO Help and Support\pt-br\64\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\pt-br\64\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\pt-br\OEM.h1c
• C:\Program Files\Sony\VAIO Help and Support\pt-br\OEM.H1T
• C:\Program Files\Sony\VAIO Help and Support\pt-br\OEM_AssetId.H1K
• C:\Program Files\Sony\VAIO Help and Support\pt-br\OEM_BestBet.H1K
• C:\Program Files\Sony\VAIO Help and Support\pt-br\OEM_LinkTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\pt-br\OEM_SubjectTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\pt-br\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\pt-br\sony_escalation.H1S
• C:\Program Files\Sony\VAIO Help and Support\pt-br\sony_helphome.H1S
• C:\Program Files\Sony\VAIO Help and Support\pt-br\troubleshoot_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\pt-br\use_my_vaio.H1S

Generally the following registry data will not be cleaned:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{DB1C9CB7-DF65-4991-BD17-71BF9CD15BA0}
• HKEY_LOCAL_MACHINE\Software\Sony Corporation\VAIO Help and Support

A way to erase VAIO Help and Support from your computer using Advanced Uninstaller PRO

VAIO Help and Support is an application marketed by the software company Sony Corporation. Sometimes, computer users decide to uninstall this program. Sometimes this can be easier said than done because performing this by hand requires some experience related to PCs. The best SIMPLE approach to uninstall VAIO Help and Support is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general tool to maximize the performance of your Windows computer.

DOWNLOAD NOW

• navigate to Download Link
• download the program by pressing the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to get familiar with Advanced Uninstaller PRO's interface and wealth of functions available. Advanced Uninstaller PRO is a very good PC management program.

3. Click on the General Tools category


4. Activate the Uninstall Programs button


5. A list of the programs existing on your PC will be made available to you

6. Navigate the list of programs until you find VAIO Help and Support or simply click the Search feature and type in "VAIO Help and Support". If it is installed on your PC the VAIO Help and Support program will be found very quickly. When you select VAIO Help and Support in the list of applications, the following information about the application is shown to you:

• Safety rating (in the left lower corner). The star rating explains the opinion other people have about VAIO Help and Support, from "Highly recommended" to "Very dangerous".
• Reviews by other people - Click on the Read reviews button.
• Technical information about the app you wish to uninstall, by pressing the Properties button.

For instance you can see that for VAIO Help and Support:

• The publisher is: http://esupport.sony.com
• The uninstall string is: RunDll32

7. Click the Uninstall button. A window asking you to confirm will show up. Confirm the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will remove VAIO Help and Support.


8. After uninstalling VAIO Help and Support, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to proceed with the cleanup. All the items of VAIO Help and Support that have been left behind will be found and you will be asked if you want to delete them. By uninstalling VAIO Help and Support with Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or directories are left behind on your disk.

Your Windows PC will remain clean, speedy and ready to take on new tasks.

Geographical user distribution

Disclaimer

The text above is not a piece of advice to uninstall VAIO Help and Support by Sony Corporation from your computer, nor are we saying that VAIO Help and Support by Sony Corporation is not a good application for your PC. This text simply contains detailed instructions on how to uninstall VAIO Help and Support supposing you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.