VAIO Help and Support

A guide to uninstall VAIO Help and Support from your PC

This web page is about VAIO Help and Support for Windows. Below you can find details on how to remove it from your PC. It was coded for Windows by Sony Corporation. Open here where you can get more info on Sony Corporation. More details about the software VAIO Help and Support can be seen at http://esupport.sony.com. The program is often located in the C:\Program Files\Sony\VAIO Help and Support directory (same installation drive as Windows). You can uninstall VAIO Help and Support by clicking on the Start menu of Windows and pasting the command line RunDll32. Note that you might be prompted for administrator rights. additional_information.exe is the VAIO Help and Support's main executable file and it occupies close to 4.55 MB (4768562 bytes) on disk.

VAIO Help and Support installs the following the executables on your PC, taking about 40.24 MB (42191214 bytes) on disk.

• additional_information.exe (4.55 MB)
• additional_information2.exe (4.49 MB)
• all_come_together.exe (4.73 MB)
• Bluetooth1.exe (1.48 MB)
• Bluetooth2.exe (1.66 MB)
• HSSearchLink.exe (451.80 KB)
• KBFAQ.exe (20.00 KB)
• ModelHome.exe (20.00 KB)
• ModelSpec.exe (25.30 KB)
• NewsAlert.exe (20.00 KB)
• setup_is_simple.exe (4.65 MB)
• SoftwareDriver.exe (20.00 KB)
• Win7_Features.exe (18.13 MB)
• WinDVDLauncher.exe (9.50 KB)

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The current web page applies to VAIO Help and Support version 9.00.0729. only. You can find below a few links to other VAIO Help and Support releases:

• 2.00.0223
• 4.10.1211.
• 4.00.1016.
• 1.00.1201
• 4.00.1211.
• 7.00.1106.
• 14.00.0125
• 7.00.1022.
• 5.10.0325.
• 7.00.1111.
• 6.00.0806.64.
• 5.10.0626.64.
• 7.00.1112.
• 11.00.0225
• 1.10.1201
• 6.00.0805.
• 4.11.0227.
• 7.10.1013.
• 8.00.0410.
• 3.10.0814.
• 2.10.0329
• 8.00.0401.
• 8.00.0403.
• 15.00.0719
• 9.00.0804.
• 2.00.0608
• 4.10.1114.
• 17.00.0109
• 7.00.1023.
• 3.10.0806.
• 3.00.0814.
• 5.10.0611.
• 9.00.0714.
• 2.10.0223
• 8.00.0410
• 9.10.0713.
• 4.10.1109.
• 5.10.0519.
• 9.00.0903
• 4.10.1105.
• 6.00.0801.
• 7.00.1013.
• 7.00.1113.
• 4.00.1126.
• 1.00.1221
• 10.00.1029
• 2.00.0424
• 2.00.0329
• 4.00.1030.
• 3.10.0713.
• 5.00.0611.
• 5.10.0327.
• 4.10.1030.
• 3.10.0724.
• 13.00.0927
• 12.00.0622
• 5.00.0619.
• 6.00.0812.64.
• 2.10.0424
• 8.10.0325.

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When you're planning to uninstall VAIO Help and Support you should check if the following data is left behind on your PC.

Directories found on disk:

• C:\Program Files\Sony\VAIO Help and Support

Generally, the following files are left on disk:

• C:\Program Files\Sony\VAIO Help and Support\en-us\64\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\64\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\additional_information.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\additional_information2.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\all_come_together.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\Bluetooth1.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\Bluetooth2.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\HSSearchLink.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\KBFAQ.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\ModelHome.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\ModelSpec.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\NewsAlert.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM.h1c
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM.H1T
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_AssetId.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_BestBet.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_LinkTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\OEM_SubjectTerm.H1K
• C:\Program Files\Sony\VAIO Help and Support\en-us\setup_is_simple.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\SoftwareDriver.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\sony_escalation.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\sony_helphome.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\support_user_guide.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\troubleshoot_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-us\Win7_Features.exe
• C:\Program Files\Sony\VAIO Help and Support\en-us\WinDVDLauncher.exe

Use regedit.exe to manually remove from the Windows Registry the data below:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{D47FE987-EA3D-424B-9886-B752501D7CE7}
• HKEY_LOCAL_MACHINE\Software\Sony Corporation\VAIO Help and Support

A way to remove VAIO Help and Support from your computer with the help of Advanced Uninstaller PRO

VAIO Help and Support is an application released by the software company Sony Corporation. Sometimes, computer users decide to remove this program. Sometimes this is hard because removing this manually takes some experience related to PCs. The best QUICK way to remove VAIO Help and Support is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, add it. This is a good step because Advanced Uninstaller PRO is a very potent uninstaller and general tool to maximize the performance of your computer.

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• go to Download Link
• download the program by pressing the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take some time to admire the program's design and number of tools available. Advanced Uninstaller PRO is a powerful Windows optimizer.

3. Click on the General Tools button


4. Click on the Uninstall Programs feature


5. All the applications existing on the computer will appear

6. Navigate the list of applications until you find VAIO Help and Support or simply click the Search feature and type in "VAIO Help and Support". If it is installed on your PC the VAIO Help and Support application will be found automatically. After you click VAIO Help and Support in the list of applications, the following information about the application is shown to you:

• Safety rating (in the left lower corner). This explains the opinion other people have about VAIO Help and Support, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other people - Click on the Read reviews button.
• Technical information about the app you are about to remove, by pressing the Properties button.

For instance you can see that for VAIO Help and Support:

• The publisher is: http://esupport.sony.com
• The uninstall string is: RunDll32

7. Click the Uninstall button. A confirmation page will show up. Confirm the uninstall by clicking Uninstall. Advanced Uninstaller PRO will then uninstall VAIO Help and Support.


8. After removing VAIO Help and Support, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong VAIO Help and Support which have been left behind will be detected and you will be able to delete them. By removing VAIO Help and Support with Advanced Uninstaller PRO, you can be sure that no registry entries, files or folders are left behind on your computer.

Your PC will remain clean, speedy and able to take on new tasks.

Geographical user distribution

Disclaimer

The text above is not a piece of advice to uninstall VAIO Help and Support by Sony Corporation from your computer, nor are we saying that VAIO Help and Support by Sony Corporation is not a good application. This page simply contains detailed instructions on how to uninstall VAIO Help and Support supposing you decide this is what you want to do. The information above contains registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.