VAIO Help and Support

How to uninstall VAIO Help and Support from your system

This info is about VAIO Help and Support for Windows. Here you can find details on how to uninstall it from your computer. The Windows version was developed by Sony Corporation. You can read more on Sony Corporation or check for application updates here. More information about the software VAIO Help and Support can be found at http://esupport.sony.com. Usually the VAIO Help and Support program is to be found in the C:\Program Files\Sony\VAIO Help and Support directory, depending on the user's option during setup. RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{884A242B-BE5C-4F9F-9177-F44156A5D081}\setup.exe" -l0x9 -removeonly is the full command line if you want to uninstall VAIO Help and Support. The program's main executable file is called Intel_Additional_Support.exe and it has a size of 25.37 KB (25976 bytes).

VAIO Help and Support installs the following the executables on your PC, taking about 46.09 MB (48333580 bytes) on disk.

• additional_information.exe (4.55 MB)
• all_come_together.exe (4.73 MB)
• BackStage101_EN_US.exe (29.37 KB)
• Backstage_EN_US.exe (29.37 KB)
• Bluetooth2.exe (1.66 MB)
• BluetoothHelp.exe (29.37 KB)
• ConnectHelp.exe (21.37 KB)
• ESupportTutorials_EN_US.exe (25.37 KB)
• Esupport_BR.exe (25.37 KB)
• Esupport_CA.exe (29.37 KB)
• Esupport_EN_US.exe (29.37 KB)
• Esupport_LA.exe (29.37 KB)
• HelpVC32.exe (6.00 KB)
• HelpVC64.exe (5.50 KB)
• HSSearchLink.exe (37.37 KB)
• Intel_Additional_Support.exe (25.37 KB)
• Intel_WirelessDisplay.exe (25.37 KB)
• KBFAQ.exe (20.00 KB)
• MemoryStickInfo.exe (29.37 KB)
• ModelHome.exe (20.00 KB)
• ModelSpec.exe (25.30 KB)
• ModelSupport_EN_US.exe (29.37 KB)
• MSSupport.exe (29.37 KB)
• MSXPMode.exe (29.37 KB)
• NewsAlert.exe (20.00 KB)
• SoftwareDriver.exe (20.00 KB)
• SonyRepair_EN_US.exe (29.37 KB)
• Tutorial_EN_US.exe (29.37 KB)
• VAIOAccessory_EN_US.exe (29.37 KB)
• VAIOContact_EN_US.exe (29.37 KB)
• VAIOForum_EN.exe (29.37 KB)
• VaioNews.exe (29.37 KB)
• VaioSpec_EN_US.exe (29.37 KB)
• VaioSW.exe (29.37 KB)
• WebCam_demo.exe (1.71 MB)
• Win7Features_EN_US.exe (29.37 KB)
• Win7_Features.exe (18.13 MB)
• WinDVDLauncher.exe (9.50 KB)
• additional_information2.exe (4.49 MB)
• Bluetooth1.exe (1.49 MB)
• iHelp.exe (25.37 KB)
• KBFAQ.exe (25.30 KB)
• ModelHome.exe (25.30 KB)
• ModelSpec.exe (25.30 KB)
• NewsAlert.exe (25.30 KB)
• setup_is_simple.exe (4.65 MB)
• SoftwareDriver.exe (25.30 KB)
• VAIOForum_EN.exe (29.37 KB)

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The current web page applies to VAIO Help and Support version 13.00.0927 only. You can find below a few links to other VAIO Help and Support versions:

• 9.00.0729.
• 2.00.0223
• 4.10.1211.
• 4.00.1016.
• 1.00.1201
• 4.00.1211.
• 7.00.1106.
• 14.00.0125
• 7.00.1022.
• 5.10.0325.
• 7.00.1111.
• 6.00.0806.64.
• 5.10.0626.64.
• 7.00.1112.
• 11.00.0225
• 1.10.1201
• 6.00.0805.
• 4.11.0227.
• 7.10.1013.
• 8.00.0410.
• 3.10.0814.
• 2.10.0329
• 8.00.0401.
• 8.00.0403.
• 15.00.0719
• 9.00.0804.
• 2.00.0608
• 4.10.1114.
• 17.00.0109
• 7.00.1023.
• 3.10.0806.
• 3.00.0814.
• 5.10.0611.
• 9.00.0714.
• 2.10.0223
• 8.00.0410
• 9.10.0713.
• 4.10.1109.
• 5.10.0519.
• 9.00.0903
• 4.10.1105.
• 6.00.0801.
• 7.00.1013.
• 7.00.1113.
• 4.00.1126.
• 1.00.1221
• 10.00.1029
• 2.00.0424
• 2.00.0329
• 4.00.1030.
• 3.10.0713.
• 5.00.0611.
• 5.10.0327.
• 4.10.1030.
• 3.10.0724.
• 12.00.0622
• 5.00.0619.
• 6.00.0812.64.
• 2.10.0424
• 8.10.0325.

...click to view all...
Some files and registry entries are usually left behind when you uninstall VAIO Help and Support.

Folders found on disk after you uninstall VAIO Help and Support from your PC:

• C:\Program Files\Sony\VAIO Help and Support

Files remaining:

• C:\Program Files\Sony\VAIO Help and Support\en-ca\64\setup_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\64\use_my_vaio.H1S
• C:\Program Files\Sony\VAIO Help and Support\en-ca\additional_information.exe
• C:\Program Files\Sony\VAIO Help and Support\en-ca\additional_information2.exe

Use regedit.exe to manually remove from the Windows Registry the keys below:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{884A242B-BE5C-4F9F-9177-F44156A5D081}
• HKEY_LOCAL_MACHINE\Software\Sony Corporation\VAIO Help and Support

Registry values that are not removed from your PC:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{884A242B-BE5C-4F9F-9177-F44156A5D081}\InstallLocation
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{884A242B-BE5C-4F9F-9177-F44156A5D081}\LogFile
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{884A242B-BE5C-4F9F-9177-F44156A5D081}\ProductGuid
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{884A242B-BE5C-4F9F-9177-F44156A5D081}\UninstallString

A way to delete VAIO Help and Support from your computer with Advanced Uninstaller PRO

VAIO Help and Support is a program by the software company Sony Corporation. Frequently, computer users choose to remove this application. Sometimes this is hard because uninstalling this by hand requires some advanced knowledge regarding Windows internal functioning. One of the best EASY action to remove VAIO Help and Support is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, add it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and general utility to maximize the performance of your system.

DOWNLOAD NOW

• navigate to Download Link
• download the program by pressing the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to get familiar with the program's interface and number of features available. Advanced Uninstaller PRO is a powerful PC management program.

3. Click on the General Tools button


4. Click on the Uninstall Programs button


5. A list of the applications installed on your computer will be made available to you

6. Navigate the list of applications until you locate VAIO Help and Support or simply activate the Search feature and type in "VAIO Help and Support". If it exists on your system the VAIO Help and Support app will be found very quickly. Notice that when you click VAIO Help and Support in the list of apps, some information about the application is available to you:

• Safety rating (in the lower left corner). This tells you the opinion other users have about VAIO Help and Support, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Details about the app you are about to uninstall, by pressing the Properties button.

For example you can see that for VAIO Help and Support:

• The software company is: http://esupport.sony.com
• The uninstall string is: RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{884A242B-BE5C-4F9F-9177-F44156A5D081}\setup.exe" -l0x9 -removeonly

7. Click the Uninstall button. A confirmation window will show up. accept the removal by clicking the Uninstall button. Advanced Uninstaller PRO will remove VAIO Help and Support.


8. After removing VAIO Help and Support, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong VAIO Help and Support that have been left behind will be found and you will be asked if you want to delete them. By uninstalling VAIO Help and Support using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or folders are left behind on your computer.

Your Windows system will remain clean, speedy and ready to serve you properly.

Geographical user distribution

Disclaimer

The text above is not a recommendation to remove VAIO Help and Support by Sony Corporation from your computer, nor are we saying that VAIO Help and Support by Sony Corporation is not a good application for your PC. This text simply contains detailed info on how to remove VAIO Help and Support in case you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.