Zscaler

How to uninstall Zscaler from your system

This page is about Zscaler for Windows. Here you can find details on how to remove it from your PC. The Windows version was developed by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. Zscaler is normally set up in the C:\Program Files (x86)\Zscaler folder, subject to the user's option. C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe is the full command line if you want to uninstall Zscaler. ZSATray.exe is the programs's main file and it takes around 3.48 MB (3653040 bytes) on disk.

The executables below are part of Zscaler. They take about 53.23 MB (55812538 bytes) on disk.

• certutil.exe (209.72 KB)
• zscalerchecksumverifier.exe (82.80 KB)
• Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
• zscalerappupdater.exe (8.90 MB)
• Zscaler-windows-1.4.3.1-installer.exe (23.77 MB)
• ZSAHelper.exe (342.92 KB)
• uninstall.exe (6.46 MB)
• ZSAService.exe (2.03 MB)
• ZSATray.exe (3.48 MB)
• ZSATunnel.exe (3.84 MB)
• ZSAUpdater.exe (2.48 MB)

...click to view all...

The current web page applies to Zscaler version 1.4.3.1 alone. Click on the links below for other Zscaler versions:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

...click to view all...
When planning to uninstall Zscaler you should check if the following data is left behind on your PC.

You should delete the folders below after you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler

The files below remain on your disk by Zscaler when you uninstall it:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Filechecksum\fciv.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\Packet.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\wpcap.dll
• C:\Program Files (x86)\Zscaler\Updater\md5.xml
• C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-3.1.0.103-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\validinstaller
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\100\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

Registry keys:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to delete the following additional values from the Windows Registry:

• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe.ApplicationCompany
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe.FriendlyAppName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-582631608-802347933-2925727409-1001\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

A way to remove Zscaler from your computer with Advanced Uninstaller PRO

Zscaler is a program offered by the software company Zscaler Inc.. Sometimes, computer users try to erase it. Sometimes this can be difficult because uninstalling this manually takes some skill related to Windows internal functioning. The best QUICK practice to erase Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is good because Advanced Uninstaller PRO is a very efficient uninstaller and general tool to maximize the performance of your Windows system.

DOWNLOAD NOW

• go to Download Link
• download the program by pressing the green DOWNLOAD button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take some time to admire the program's interface and number of features available. Advanced Uninstaller PRO is a very useful PC management program.

3. Press the General Tools category


4. Press the Uninstall Programs button


5. A list of the applications installed on the computer will be shown to you

6. Navigate the list of applications until you find Zscaler or simply click the Search feature and type in "Zscaler". The Zscaler app will be found automatically. When you click Zscaler in the list of programs, some data regarding the program is shown to you:

• Star rating (in the lower left corner). The star rating explains the opinion other people have regarding Zscaler, from "Highly recommended" to "Very dangerous".
• Reviews by other people - Press the Read reviews button.
• Technical information regarding the app you wish to remove, by pressing the Properties button.

7. Press the Uninstall button. A window asking you to confirm will show up. accept the removal by pressing Uninstall. Advanced Uninstaller PRO will automatically remove Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to go ahead with the cleanup. All the items that belong Zscaler that have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Zscaler with Advanced Uninstaller PRO, you are assured that no registry items, files or folders are left behind on your system.

Your computer will remain clean, speedy and ready to run without errors or problems.

Disclaimer

This page is not a recommendation to uninstall Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application for your computer. This text only contains detailed instructions on how to uninstall Zscaler supposing you want to. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.