Zscaler

A way to uninstall Zscaler from your system

This web page is about Zscaler for Windows. Here you can find details on how to remove it from your computer. It was developed for Windows by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. Zscaler is typically installed in the C:\Program Files\Zscaler directory, subject to the user's decision. The full command line for uninstalling Zscaler is C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you might receive a notification for administrator rights. Zscaler's primary file takes around 44.55 MB (46719016 bytes) and is named Zscaler-windows-4.0.0.89-installer-x64.exe.

Zscaler installs the following the executables on your PC, taking about 225.40 MB (236345656 bytes) on disk.

• Zscaler-windows-4.0.0.89-installer-x64.exe (44.55 MB)
• Zscaler-windows-4.3.0.226-installer-x64.exe (54.98 MB)
• npcap-1.71-oem.exe (1.09 MB)
• npcap-1.75-oem.exe (1.10 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.65 KB)
• MicrosoftEdgeWebview2Setup.exe (1.52 MB)
• ZSFFutil.exe (213.88 KB)
• ZEPInstaller.exe (5.92 MB)
• ZSAHelper.exe (3.57 MB)
• uninstall.exe (7.08 MB)
• ZSAService.exe (5.02 MB)
• ZSAMTAuthApp.exe (1.12 MB)
• ZSATray.exe (1.89 MB)
• ZSATrayManager.exe (12.07 MB)
• ZSATunnel.exe (12.92 MB)
• ZSAUpdater.exe (4.57 MB)
• ZSAUpm.exe (12.18 MB)

...click to view all...

This data is about Zscaler version 4.3.0.226 alone. You can find below info on other versions of Zscaler:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

...click to view all...
Some files and registry entries are frequently left behind when you uninstall Zscaler.

You should delete the folders below after you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

The files below remain on your disk when you remove Zscaler:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\82dcdae885c56b01f36cf2f5599ed9ea.ztc
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\F812B789B2DA361AA990542C74787C79E455E817++-config.bak
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\F812B789B2DA361AA990542C74787C79E455E817++-config.dat
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZccConfigBackup.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAServiceLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATrayLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATrayManagerLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATunnelLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAUpdaterLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAUpmLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.2.4456.5-installer.exe
• C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.3.0.226-installer.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.75-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
• C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\WebView2Loader.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files (x86)\Zscaler\ZSAUpm\ZSAUpm.exe
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\150\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2024-07-17-07-23-55.459149.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2024-07-17-07-40-58.776617.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2024-07-17-07-41-19.440163.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-07-17-07-24-05.945480.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-07-17-07-24-50.314241.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-07-17-07-37-02.957710.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-07-17-07-43-47.145480.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-07-17-07-24-05.975001.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-07-17-07-24-50.324235.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-07-17-07-37-03.074136.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-07-17-07-43-47.229481.log
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\service desk person of zscaler.lnk
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\zscaler download link.lnk
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler.lnk

You will find in the Windows Registry that the following keys will not be removed; remove them one by one using regedit.exe:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4B1E0DAEB95DB0D41A62E77F62110F01
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Registry values that are not removed from your computer:

• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\software\Zscaler\Zscaler-windows-4.3.0.190-installer.exe.ApplicationCompany
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\software\Zscaler\Zscaler-windows-4.3.0.190-installer.exe.FriendlyAppName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4B1E0DAEB95DB0D41A62E77F62110F01\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-124956\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-33675\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\ImagePath

A way to remove Zscaler using Advanced Uninstaller PRO

Zscaler is a program offered by the software company Zscaler Inc.. Frequently, users try to remove this program. Sometimes this can be difficult because uninstalling this by hand takes some advanced knowledge related to removing Windows programs manually. The best QUICK way to remove Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, install it. This is a good step because Advanced Uninstaller PRO is an efficient uninstaller and all around utility to maximize the performance of your Windows system.

DOWNLOAD NOW

• visit Download Link
• download the program by clicking on the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with Advanced Uninstaller PRO's design and number of functions available. Advanced Uninstaller PRO is a powerful program.

3. Press the General Tools button


4. Press the Uninstall Programs feature


5. A list of the programs installed on the computer will appear

6. Scroll the list of programs until you locate Zscaler or simply click the Search field and type in "Zscaler". If it exists on your system the Zscaler application will be found very quickly. After you select Zscaler in the list of apps, the following information about the program is made available to you:

• Star rating (in the left lower corner). This explains the opinion other people have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other people - Press the Read reviews button.
• Technical information about the app you are about to remove, by clicking on the Properties button.

7. Press the Uninstall button. A window asking you to confirm will show up. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will automatically remove Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to go ahead with the cleanup. All the items that belong Zscaler which have been left behind will be detected and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or folders are left behind on your computer.

Your Windows computer will remain clean, speedy and ready to serve you properly.

Disclaimer

The text above is not a piece of advice to uninstall Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good software application. This text simply contains detailed info on how to uninstall Zscaler in case you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.