Zscaler

How to uninstall Zscaler from your system

This web page is about Zscaler for Windows. Below you can find details on how to remove it from your computer. It was created for Windows by Zscaler Inc.. More information about Zscaler Inc. can be read here. The program is frequently found in the C:\Program Files (x86)\Zscaler folder (same installation drive as Windows). The full command line for removing Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you might be prompted for administrator rights. ZSATray.exe is the Zscaler's primary executable file and it takes about 3.27 MB (3427184 bytes) on disk.

The executables below are part of Zscaler. They take about 113.22 MB (118724920 bytes) on disk.

• certutil.exe (131.36 KB)
• npcap-0.9995-oem.exe (785.61 KB)
• npcap-1.00-oem.exe (770.85 KB)
• Zscaler-Network-Adapter-1.0.1.0.exe (648.55 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (647.66 KB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
• zscalerappupdater.exe (8.67 MB)
• zscalerchecksumverifier.exe (82.80 KB)
• Zscaler-windows-3.6.0.26-installer.exe (35.83 MB)
• Zscaler-windows-3.4.0.124-installer.exe (31.04 MB)
• ZSAHelper.exe (2.06 MB)
• uninstall.exe (6.74 MB)
• ZSAService.exe (3.26 MB)
• ZSAMTAuthApp.exe (1.79 MB)
• ZSATray.exe (3.27 MB)
• ZSATrayManager.exe (5.90 MB)
• ZSATunnel.exe (8.04 MB)
• ZSAUpdater.exe (2.97 MB)

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The current page applies to Zscaler version 3.6.0.26 only. For other Zscaler versions please click below:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

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If you're planning to uninstall Zscaler you should check if the following data is left behind on your PC.

You should delete the folders below after you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler

Check for and delete the following files from your disk when you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\libplc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\libplds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\150\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe

Use regedit.exe to manually remove from the Windows Registry the data below:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to remove the following additional values from the Windows Registry:

• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-33675\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-33675\\Device\HarddiskVolume4\software\Zscaler\Zscaler-windows-3.6.0.26-installer.exe

A way to remove Zscaler from your computer with Advanced Uninstaller PRO

Zscaler is an application marketed by the software company Zscaler Inc.. Frequently, users decide to uninstall it. This can be troublesome because uninstalling this manually requires some experience related to removing Windows programs manually. The best QUICK approach to uninstall Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, add it. This is good because Advanced Uninstaller PRO is a very potent uninstaller and all around utility to optimize your system.

DOWNLOAD NOW

• visit Download Link
• download the setup by pressing the DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to get familiar with the program's interface and number of tools available. Advanced Uninstaller PRO is a powerful Windows tool.

3. Press the General Tools category


4. Click on the Uninstall Programs feature


5. All the applications existing on your PC will appear

6. Scroll the list of applications until you find Zscaler or simply activate the Search feature and type in "Zscaler". If it exists on your system the Zscaler app will be found automatically. When you select Zscaler in the list , the following information about the program is made available to you:

• Star rating (in the lower left corner). The star rating explains the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
• Reviews by other users - Press the Read reviews button.
• Details about the application you want to remove, by pressing the Properties button.

7. Press the Uninstall button. A confirmation page will appear. accept the uninstall by clicking Uninstall. Advanced Uninstaller PRO will then remove Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to proceed with the cleanup. All the items of Zscaler which have been left behind will be detected and you will be able to delete them. By removing Zscaler using Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your system.

Your Windows computer will remain clean, speedy and able to run without errors or problems.

Disclaimer

This page is not a piece of advice to uninstall Zscaler by Zscaler Inc. from your computer, nor are we saying that Zscaler by Zscaler Inc. is not a good software application. This page simply contains detailed instructions on how to uninstall Zscaler supposing you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.