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A way to uninstall Zscaler from your system

This info is about Zscaler for Windows. Below you can find details on how to uninstall it from your computer. The Windows release was created by Zscaler Inc.. Further information on Zscaler Inc. can be found here. The application is usually installed in the C:\Program Files (x86)\Zscaler directory (same installation drive as Windows). The full command line for removing Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Keep in mind that if you will type this command in Start / Run Note you might be prompted for admin rights. The application's main executable file has a size of 1.89 MB (1981240 bytes) on disk and is named ZSATray.exe.

The following executable files are contained in Zscaler. They take 202.79 MB (212640368 bytes) on disk.

  • Zscaler-windows-4.3.0.181-installer.exe (46.86 MB)
  • Zscaler-windows-4.3.0.188-installer.exe (47.57 MB)
  • npcap-1.00-oem.exe (770.85 KB)
  • npcap-1.50-oem.exe (1.01 MB)
  • npcap-1.60-oem.exe (1.04 MB)
  • npcap-1.71-oem.exe (1.09 MB)
  • npcap-1.75-oem.exe (1.10 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (569.88 KB)
  • MicrosoftEdgeWebview2Setup.exe (1.52 MB)
  • ZSFFutil.exe (174.80 KB)
  • ZEPInstaller.exe (6.00 MB)
  • ZSAHelper.exe (2.48 MB)
  • uninstall.exe (6.72 MB)
  • ZSAService.exe (3.65 MB)
  • ZSAMTAuthApp.exe (1.12 MB)
  • ZSATray.exe (1.89 MB)
  • ZSATrayManager.exe (9.50 MB)
  • ZSATunnel.exe (10.41 MB)
  • ZSAUpdater.exe (3.29 MB)
  • ZSAUpm.exe (8.49 MB)
...click to view all...

This info is about Zscaler version 4.3.0.188 only. You can find below a few links to other Zscaler releases:

...click to view all...
Following the uninstall process, the application leaves leftovers on the computer. Part_A few of these are listed below.

Folders found on disk after you uninstall Zscaler from your computer:
  • C:\Program Files\Zscaler
  • C:\Users\%user%\AppData\Local\Zscaler

Files remaining:
  • C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.3.0.188-installer-x64.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.75-oem.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
  • C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plc4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plds4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
  • C:\Program Files\Zscaler\ZEPInstaller\ZEPInstaller.exe
  • C:\Program Files\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
  • C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
  • C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
  • C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files\Zscaler\ZSATray\WebView2Loader.dll
  • C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
  • C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2024-12-21-08-56-56.409417.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-21-08-57-13.192796.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-21-09-13-10.578257.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-21-15-50-59.005284.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-23-06-21-53.679900.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-23-06-21-56.450178.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-24-00-47-09.318603.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-24-05-01-48.720098.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-24-05-01-55.422693.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-24-17-19-31.621890.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-25-04-57-11.514643.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-25-14-06-18.972318.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-25-14-10-29.841060.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-01-05-42-40.308478.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-01-06-02-13.145448.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-03-00-30-42.051565.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-03-15-33-17.486104.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-04-00-57-54.739997.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-04-09-41-34.985652.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-04-13-08-34.777693.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-05-02-13-20.163638.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-05-23-21-20.136117.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-06-03-51-24.528688.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-06-06-07-05.583980.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-06-10-13-41.514361.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-06-15-46-39.101972.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-06-15-56-17.785022.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-07-02-48-30.188143.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-08-03-07-36.793648.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-08-03-54-23.255675.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-08-15-51-25.406258.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-03-36-07.113319.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-14-23-41.426542.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-18-37-32.870492.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-10-02-25-42.718929.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-12-02-48-27.904246.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-12-08-39-33.876546.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-12-08-45-10.972165.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-12-16-19-16.778000.log.zip

Registry that is not removed:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe to remove the values below from the Windows Registry:
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName(UserNameRathmal\Downloads\Zscaler-windows-4.3.0.188-installer-x64.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName(UserNameRathmal\Downloads\Zscaler-windows-4.3.0.188-installer-x64.exe.FriendlyAppName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-12-1-2005106717-1250275586-3757317287-303071503\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath


A way to erase Zscaler with Advanced Uninstaller PRO

Zscaler is an application by Zscaler Inc.. Sometimes, users choose to uninstall this application. This is easier said than done because removing this by hand requires some experience regarding PCs. One of the best EASY approach to uninstall Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and all around utility to optimize your computer.

DOWNLOAD NOW

  • go to Download Link
  • download the setup by pressing the green DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take your time to get familiar with Advanced Uninstaller PRO's design and wealth of features available. Advanced Uninstaller PRO is a very good system optimizer.

3. Click on the General Tools category
Go to General Tools


4. Activate the Uninstall Programs tool
Go to Uninstall Programs


5. All the programs existing on the PC will be made available to you

6. Navigate the list of programs until you find Zscaler or simply activate the Search feature and type in "Zscaler". If it is installed on your PC the Zscaler application will be found automatically. Notice that after you select Zscaler in the list of applications, the following data about the program is made available to you:


  • Safety rating (in the left lower corner). The star rating tells you the opinion other people have about Zscaler, from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Click on the Read reviews button.
  • Technical information about the app you want to remove, by pressing the Properties button.
7. Click the Uninstall button. A window asking you to confirm will appear. Confirm the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will uninstall Zscaler.
Uninstall Zscaler


8. After removing Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to perform the cleanup. All the items that belong Zscaler that have been left behind will be detected and you will be able to delete them. By uninstalling Zscaler using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your PC.

Your Windows PC will remain clean, speedy and able to take on new tasks.



Disclaimer

This page is not a piece of advice to remove Zscaler by Zscaler Inc. from your computer, nor are we saying that Zscaler by Zscaler Inc. is not a good software application. This text simply contains detailed info on how to remove Zscaler in case you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2024-04-30 / Written by Daniel Statescu for Advanced Uninstaller PRO

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Last update on: 2024-04-30 07:26:24.960