Publishers

Zscaler Zscaler





A guide to uninstall Zscaler from your computer

You can find on this page detailed information on how to uninstall Zscaler for Windows. The Windows release was created by Zscaler Inc.. Further information on Zscaler Inc. can be seen here. The program is usually placed in the C:\Program Files\Zscaler directory. Take into account that this location can vary being determined by the user's choice. C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe is the full command line if you want to remove Zscaler. Zscaler-windows-4.4.0.309-installer-x64.exe is the programs's main file and it takes around 59.22 MB (62101792 bytes) on disk.

Zscaler is comprised of the following executables which take 258.14 MB (270683040 bytes) on disk:

  • Zscaler-windows-4.4.0.309-installer-x64.exe (59.22 MB)
  • Zscaler-windows-4.4.0.324-installer-x64.exe (59.22 MB)
  • npcap-1.00-oem.exe (770.85 KB)
  • npcap-1.60-oem.exe (1.04 MB)
  • npcap-1.71-oem.exe (1.09 MB)
  • npcap-1.75-oem.exe (1.10 MB)
  • npcap-1.78-oem.exe (1.12 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.09 KB)
  • MicrosoftEdgeWebview2Setup.exe (1.53 MB)
  • ZSFFutil.exe (213.55 KB)
  • ZEPInstaller.exe (5.92 MB)
  • ZSACli.exe (3.30 MB)
  • ZSAHelper.exe (3.90 MB)
  • uninstall.exe (7.09 MB)
  • ZSAService.exe (5.34 MB)
  • ZSAMTAuthApp.exe (1.17 MB)
  • ZSATray.exe (2.00 MB)
  • ZSATrayManager.exe (13.59 MB)
  • ZSATunnel.exe (13.63 MB)
  • ZSAUpdater.exe (4.93 MB)
  • ZSAUpm.exe (12.18 MB)
...click to view all...

The information on this page is only about version 4.4.0.324 of Zscaler. Click on the links below for other Zscaler versions:

...click to view all...
If you are manually uninstalling Zscaler we advise you to check if the following data is left behind on your PC.

Folders that were found:
  • C:\Program Files (x86)\Zscaler
  • C:\Users\%user%\AppData\Local\Zscaler

The files below remain on your disk by Zscaler when you uninstall it:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\7984B0A0E139CABADB5AFC7756D473FB34D23819++-config.bak
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\7984B0A0E139CABADB5AFC7756D473FB34D23819++-config.dat
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\a86af9f96592baa150e2493c55716dc3.ztc
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\D29B621775391B223664EBA23E95CF219C3D7EB1++-config.bak
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\D29B621775391B223664EBA23E95CF219C3D7EB1++-config.dat
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZccConfigBackup.reg
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAServiceLocalDump.reg
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATrayLocalDump.reg
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATrayManagerLocalDump.reg
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATunnelLocalDump.reg
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAUpdaterLocalDump.reg
  • C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAUpmLocalDump.reg
  • C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.3.0.202-installer.exe
  • C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.4.0.324-installer.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.60-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.75-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.78-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
  • C:\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-4.4.0.324-installer.exe
  • C:\Program Files (x86)\Zscaler\ZEPInstaller\ZEPInstaller.exe
  • C:\Program Files (x86)\Zscaler\ZSACli\ZSACli.exe
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\WebView2Loader.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\100\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
  • C:\Users\%user%\AppData\Local\Zscaler\D29B621775391B223664EBA23E95CF219C3D7EB1-notify.dat
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-07-17-05-33.017581.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-07-17-16-17.391966.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-07-17-56-40.304741.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-07-17-56-42.757954.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-08-18-31-04.182961.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-08-18-34-39.552532.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-08-18-36-20.483856.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-08-18-38-04.792231.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-08-18-40-36.791802.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-10-19-18-13-05.314664.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-11-11-14-41-55.986720.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2021-11-22-16-53-09.516283.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2022-03-25-17-26-37.962851.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2022-12-12-17-42-28.296635.log.zip

Registry keys:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Supplementary registry values that are not removed:
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


How to erase Zscaler from your computer with the help of Advanced Uninstaller PRO

Zscaler is an application marketed by the software company Zscaler Inc.. Some people decide to erase this program. Sometimes this can be efortful because doing this by hand requires some skill related to removing Windows programs manually. The best QUICK way to erase Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, install it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and general utility to optimize your Windows system.

DOWNLOAD NOW

  • visit Download Link
  • download the setup by pressing the green DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take some time to admire the program's design and wealth of tools available. Advanced Uninstaller PRO is a powerful system utility.

3. Press the General Tools button
Go to General Tools


4. Activate the Uninstall Programs button
Go to Uninstall Programs


5. All the programs existing on your computer will appear

6. Scroll the list of programs until you find Zscaler or simply activate the Search field and type in "Zscaler". If it exists on your system the Zscaler app will be found very quickly. When you select Zscaler in the list of programs, the following data regarding the program is available to you:


  • Star rating (in the lower left corner). This explains the opinion other users have regarding Zscaler, from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Details regarding the app you want to uninstall, by pressing the Properties button.
7. Press the Uninstall button. A confirmation page will appear. Confirm the uninstall by clicking Uninstall. Advanced Uninstaller PRO will automatically uninstall Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to go ahead with the cleanup. All the items of Zscaler that have been left behind will be found and you will be able to delete them. By uninstalling Zscaler with Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or directories are left behind on your computer.

Your Windows PC will remain clean, speedy and able to serve you properly.



Disclaimer

The text above is not a recommendation to uninstall Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application for your PC. This page only contains detailed info on how to uninstall Zscaler in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2024-08-02 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2024-08-02 07:17:09.233