Zscaler

How to uninstall Zscaler from your PC

You can find on this page detailed information on how to remove Zscaler for Windows. It is made by Zscaler Inc.. You can read more on Zscaler Inc. or check for application updates here. Usually the Zscaler application is found in the C:\Program Files\Zscaler folder, depending on the user's option during setup. The full command line for uninstalling Zscaler is C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you might be prompted for administrator rights. Zscaler's primary file takes about 44.56 MB (46724208 bytes) and is named Zscaler-windows-4.0.0.80-installer-x64.exe.

The following executables are incorporated in Zscaler. They take 200.73 MB (210479072 bytes) on disk.

• Zscaler-windows-4.0.0.80-installer-x64.exe (44.56 MB)
• Zscaler-windows-4.1.0.102-installer-x64.exe (47.83 MB)
• npcap-1.71-oem.exe (1.09 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (543.78 KB)
• ZSFFutil.exe (155.30 KB)
• ZEPInstaller.exe (4.18 MB)
• ZSAHelper.exe (3.15 MB)
• uninstall.exe (7.14 MB)
• ZSAService.exe (4.70 MB)
• ZSAMTAuthApp.exe (1.11 MB)
• ZSATray.exe (1.75 MB)
• ZSATrayManager.exe (10.75 MB)
• ZSATunnel.exe (11.92 MB)
• ZSAUpdater.exe (4.30 MB)
• ZSAUpm.exe (9.72 MB)

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The information on this page is only about version 4.1.0.102 of Zscaler. You can find below info on other releases of Zscaler:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 4.6.0.123
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190

...click to view all...
Following the uninstall process, the application leaves some files behind on the computer. Part_A few of these are shown below.

Folders remaining:

• C:\Program Files (x86)\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

The files below are left behind on your disk when you remove Zscaler:

• C:\Program Files (x86)\Mozilla Firefox\defaults\pref\a1zscaler.js
• C:\Program Files (x86)\Mozilla Firefox\zscaler.cfg
• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.1.0.102-installer.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.99-r7-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.60-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\Updater\md5.xml
• C:\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-4.1.0.102-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-3.8.0.102-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\validinstaller
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2023-09-06-15-29-23.071835.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2023-09-06-15-29-48.431370.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2023-09-06-15-34-44.296843.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2023-09-06-15-34-58.866756.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2023-09-06-15-35-05.279565.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2023-09-06-15-36-05.569682.log

Registry that is not cleaned:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe to delete the values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-2076597496-1563261944-1256410061-643914\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

How to uninstall Zscaler from your PC with Advanced Uninstaller PRO

Zscaler is an application offered by Zscaler Inc.. Sometimes, people want to erase it. Sometimes this can be troublesome because doing this by hand takes some advanced knowledge regarding removing Windows programs manually. One of the best SIMPLE manner to erase Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to take care of your Windows system.

DOWNLOAD NOW

• go to Download Link
• download the program by clicking on the DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take some time to admire the program's interface and number of features available. Advanced Uninstaller PRO is a powerful system utility.

3. Click on the General Tools category


4. Click on the Uninstall Programs feature


5. All the applications installed on the PC will appear

6. Scroll the list of applications until you locate Zscaler or simply activate the Search field and type in "Zscaler". If it is installed on your PC the Zscaler app will be found very quickly. After you select Zscaler in the list of apps, some data about the program is available to you:

• Star rating (in the lower left corner). The star rating explains the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information about the program you are about to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation dialog will appear. accept the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will automatically uninstall Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to start the cleanup. All the items of Zscaler which have been left behind will be found and you will be asked if you want to delete them. By uninstalling Zscaler with Advanced Uninstaller PRO, you are assured that no registry entries, files or folders are left behind on your computer.

Your computer will remain clean, speedy and ready to take on new tasks.

Disclaimer

The text above is not a recommendation to remove Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application for your PC. This page only contains detailed info on how to remove Zscaler in case you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.