Zscaler

A guide to uninstall Zscaler from your system

Zscaler is a computer program. This page contains details on how to remove it from your PC. It was developed for Windows by Zscaler Inc.. Open here where you can read more on Zscaler Inc.. Usually the Zscaler application is found in the C:\Program Files\Zscaler folder, depending on the user's option during install. The complete uninstall command line for Zscaler is C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe. Zscaler-windows-4.4.0.324-installer-x64.exe is the Zscaler's primary executable file and it takes about 59.22 MB (62092616 bytes) on disk.

The following executables are contained in Zscaler. They occupy 327.31 MB (343208338 bytes) on disk.

• CredEx.exe (22.48 MB)
• uninstall.exe (67.31 KB)
• Zscaler-windows-4.4.0.324-installer-x64.exe (59.22 MB)
• Zscaler-windows-4.5.0.337-installer-x64.exe (59.42 MB)
• npcap-1.00-oem.exe (770.85 KB)
• npcap-1.60-oem.exe (1.04 MB)
• npcap-1.71-oem.exe (1.09 MB)
• npcap-1.75-oem.exe (1.10 MB)
• npcap-1.78-oem.exe (1.12 MB)
• npcap-1.79-oem.exe (1.11 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.09 KB)
• MicrosoftEdgeWebview2Setup.exe (1.53 MB)
• ZSFFutil.exe (156.38 KB)
• ZEPInstaller.exe (6.42 MB)
• ZSACli.exe (3.12 MB)
• ZSAHelper.exe (4.18 MB)
• uninstall.exe (7.26 MB)
• ZSAService.exe (5.64 MB)
• ZSAMTAuthApp.exe (1.17 MB)
• ZSATray.exe (2.29 MB)
• ZSATrayManager.exe (11.57 MB)
• ZSATunnel.exe (9.55 MB)
• ZSAUpdater.exe (5.05 MB)
• ZSAUpm.exe (9.64 MB)
• ZADService.exe (52.31 MB)

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This info is about Zscaler version 4.5.0.337 alone. Click on the links below for other Zscaler versions:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

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Some files and registry entries are typically left behind when you remove Zscaler.

Folders remaining:

• C:\Program Files\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

Files remaining:

• C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.5.0.337-installer-x64.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.79-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
• C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libnspr4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplc4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplds4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
• C:\Program Files\Zscaler\ZEP\ZEPInstallationHelper.dll
• C:\Program Files\Zscaler\ZEP\zepprotect.sys
• C:\Program Files\Zscaler\ZEP\ZEPSdk.dll
• C:\Program Files\Zscaler\ZEP\ZEPService.exe
• C:\Program Files\Zscaler\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files\Zscaler\ZSACli\ZSACli.exe
• C:\Program Files\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files\Zscaler\ZSATray\fr\ZSAGlobalization.resources.dll
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
• C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files\Zscaler\ZSATray\WebView2Loader.dll
• C:\Program Files\Zscaler\ZSATray\ZSAGlobalization.dll
• C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-03-47-42.704058.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-03-51-06.090210.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-03-54-26.643609.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-03-57-44.403147.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-04-41-50.327838.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-04-45-08.626340.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-04-51-06.001467.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-04-54-24.465417.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-04-57-40.884845.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-05-51-06.118214.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-05-54-22.767794.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-05-57-41.209244.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-06-51-07.930470.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-06-54-26.488569.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-06-57-44.912390.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-07-51-07.413375.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-07-54-25.702677.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-07-57-43.968812.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-08-51-07.051453.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-08-54-25.334713.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-08-57-43.634345.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-09-51-09.335678.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-13-06-23.199543.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-13-09-45.269741.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-13-13-03.536737.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-13-16-21.729909.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-13-19-40.016252.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-13-22-58.382544.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-14-16-21.272234.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-22-11-44.381079.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-22-15-04.840872.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-09-22-18-23.155809.log.zip

You will find in the Windows Registry that the following data will not be uninstalled; remove them one by one using regedit.exe:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\92318765BA98F1F4A8264AD1D5CEDCB1
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Supplementary registry values that are not cleaned:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\92318765BA98F1F4A8264AD1D5CEDCB1\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files (x86)\Zscaler\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Zscaler\ZEP\
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-460335419-1691864330-4235244743-1001\\Device\HarddiskVolume4\Program Files\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZEPService\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZEPService\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZEPService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath

A way to uninstall Zscaler using Advanced Uninstaller PRO

Zscaler is a program by Zscaler Inc.. Sometimes, people decide to remove it. Sometimes this is easier said than done because removing this manually requires some advanced knowledge regarding PCs. One of the best EASY manner to remove Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, add it. This is good because Advanced Uninstaller PRO is a very potent uninstaller and all around utility to clean your Windows PC.

DOWNLOAD NOW

• visit Download Link
• download the program by clicking on the green DOWNLOAD button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take some time to admire Advanced Uninstaller PRO's interface and number of functions available. Advanced Uninstaller PRO is a very good package of utilities.

3. Click on the General Tools category


4. Click on the Uninstall Programs button


5. All the applications installed on the PC will be shown to you

6. Navigate the list of applications until you find Zscaler or simply click the Search field and type in "Zscaler". If it exists on your system the Zscaler app will be found very quickly. When you select Zscaler in the list of applications, some data about the program is shown to you:

• Star rating (in the lower left corner). The star rating explains the opinion other users have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Technical information about the app you want to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation window will come up. accept the uninstall by clicking Uninstall. Advanced Uninstaller PRO will remove Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to proceed with the cleanup. All the items that belong Zscaler which have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler with Advanced Uninstaller PRO, you can be sure that no registry entries, files or directories are left behind on your PC.

Your PC will remain clean, speedy and ready to serve you properly.

Disclaimer

The text above is not a recommendation to uninstall Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This page simply contains detailed instructions on how to uninstall Zscaler in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.