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A way to uninstall Zscaler from your PC

This web page contains complete information on how to remove Zscaler for Windows. It is written by Zscaler Inc.. You can read more on Zscaler Inc. or check for application updates here. The program is usually placed in the C:\Program Files\Zscaler folder. Keep in mind that this location can differ being determined by the user's choice. The complete uninstall command line for Zscaler is C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe. Zscaler-windows-4.2.1.181-installer-x64.exe is the programs's main file and it takes circa 51.63 MB (54143120 bytes) on disk.

Zscaler installs the following the executables on your PC, taking about 119.72 MB (125535896 bytes) on disk.

  • Zscaler-windows-4.2.1.181-installer-x64.exe (51.63 MB)
  • npcap-1.71-oem.exe (1.09 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.07 KB)
  • MicrosoftEdgeWebview2Setup.exe (1.52 MB)
  • ZSFFutil.exe (213.30 KB)
  • ZEPInstaller.exe (4.36 MB)
  • ZSAHelper.exe (3.53 MB)
  • uninstall.exe (7.09 MB)
  • ZSAService.exe (4.92 MB)
  • ZSAMTAuthApp.exe (1.11 MB)
  • ZSATray.exe (1.83 MB)
  • ZSATrayManager.exe (11.31 MB)
  • ZSATunnel.exe (12.08 MB)
  • ZSAUpdater.exe (4.49 MB)
  • ZSAUpm.exe (13.93 MB)
...click to view all...

The current page applies to Zscaler version 4.2.1.181 only. Click on the links below for other Zscaler versions:

...click to view all...
When planning to uninstall Zscaler you should check if the following data is left behind on your PC.

Folders remaining:
  • C:\Program Files\Zscaler
  • C:\Users\%user%\AppData\Local\Zscaler

Files remaining:
  • C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.2.1.181-installer-x64.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
  • C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plc4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plds4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
  • C:\Program Files\Zscaler\ZEPInstaller\ZEPInstaller.exe
  • C:\Program Files\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
  • C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
  • C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
  • C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files\Zscaler\ZSATray\WebView2Loader.dll
  • C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Program Files\Zscaler\ZSAUpm\ZSAUpm.exe
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-14-40-25.723553.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-14-41-52.629598.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-14-42-29.263663.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-14-43-59.125882.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-18-14-32.118916.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-20-15-50.570952.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-20-41-08.138220.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-29-20-57-38.813234.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-07-13-09.659779.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-07-13-46.989017.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-18-11-03.324131.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-18-48-19.584457.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-19-01-40.704161.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-19-33-19.212760.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-20-26-50.092313.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-20-45-39.612260.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-21-02-15.162959.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-21-02-45.029770.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-21-24-07.813269.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-22-19-19.646361.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-30-22-48-09.752082.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-11-17-28.876202.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-18-12-24.020695.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-18-23-06.735089.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-18-35-28.395281.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-18-52-50.758193.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-18-56-28.810673.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-18-56-45.379819.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-19-01-21.002560.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-19-04-50.438540.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-01-31-20-34-18.046625.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-02-01-07-59-24.628847.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-02-01-15-46-40.141194.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-02-02-08-10-43.657398.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-02-02-09-48-16.978252.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-02-02-09-48-33.689845.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-02-02-18-54-21.036710.log.zip

Registry keys:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Additional registry values that are not cleaned:
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\D:\HPE\Zscaler-windows-3.6.1.20-installer.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\D:\HPE\Zscaler-windows-3.6.1.20-installer.exe.FriendlyAppName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-4200265472-26115451-1773771146-1000\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-4200265472-26115451-1773771146-1000\\Device\HarddiskVolume4\HPE\Zscaler-windows-3.6.1.20-installer.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\ImagePath


How to remove Zscaler with Advanced Uninstaller PRO

Zscaler is an application by the software company Zscaler Inc.. Sometimes, computer users choose to uninstall this application. This can be troublesome because uninstalling this manually takes some experience regarding removing Windows programs manually. The best QUICK manner to uninstall Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and general tool to clean your Windows system.

DOWNLOAD NOW

  • visit Download Link
  • download the setup by pressing the green DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's interface and wealth of features available. Advanced Uninstaller PRO is a powerful system utility.

3. Click on the General Tools category
Go to General Tools


4. Activate the Uninstall Programs button
Go to Uninstall Programs


5. All the programs installed on the PC will be made available to you

6. Scroll the list of programs until you locate Zscaler or simply click the Search field and type in "Zscaler". If it is installed on your PC the Zscaler app will be found automatically. Notice that after you select Zscaler in the list , some data regarding the application is available to you:


  • Safety rating (in the left lower corner). The star rating tells you the opinion other people have regarding Zscaler, from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Click on the Read reviews button.
  • Details regarding the application you are about to remove, by pressing the Properties button.
7. Press the Uninstall button. A confirmation window will show up. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will automatically uninstall Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to perform the cleanup. All the items of Zscaler that have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Zscaler using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or directories are left behind on your PC.

Your Windows PC will remain clean, speedy and ready to run without errors or problems.



Disclaimer

This page is not a piece of advice to uninstall Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application. This page simply contains detailed instructions on how to uninstall Zscaler supposing you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2025-02-02 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2025-02-02 13:15:24.610