Zscaler

A guide to uninstall Zscaler from your computer

This web page contains thorough information on how to uninstall Zscaler for Windows. It was developed for Windows by Zscaler Inc.. More data about Zscaler Inc. can be seen here. The program is usually installed in the C:\Program Files\Zscaler directory (same installation drive as Windows). The entire uninstall command line for Zscaler is C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe. Zscaler-windows-4.2.0.190-installer-x64.exe is the programs's main file and it takes close to 51.07 MB (53555416 bytes) on disk.

The executables below are part of Zscaler. They occupy an average of 164.54 MB (172535528 bytes) on disk.

• Zscaler-windows-4.2.0.190-installer-x64.exe (51.07 MB)
• Zscaler-windows-4.3.0.181-installer-x64.exe (54.25 MB)
• npcap-1.00-oem.exe (770.85 KB)
• npcap-1.60-oem.exe (1.04 MB)
• npcap-1.71-oem.exe (1.09 MB)
• npcap-1.75-oem.exe (1.10 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.07 KB)
• MicrosoftEdgeWebview2Setup.exe (1.52 MB)
• ZSFFutil.exe (213.30 KB)
• ZEPInstaller.exe (4.81 MB)
• ZSAHelper.exe (3.57 MB)
• uninstall.exe (7.09 MB)
• ZSAService.exe (5.00 MB)
• ZSAMTAuthApp.exe (1.12 MB)
• ZSATray.exe (1.89 MB)
• ZSATrayManager.exe (12.02 MB)
• ZSATunnel.exe (12.85 MB)
• ZSAUpdater.exe (4.55 MB)

...click to view all...

The current web page applies to Zscaler version 4.3.0.181 alone. You can find below info on other versions of Zscaler:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

...click to view all...
If planning to uninstall Zscaler you should check if the following data is left behind on your PC.

You should delete the folders below after you uninstall Zscaler:

• C:\Program Files\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

Files remaining:

• C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files\Zscaler\RevertZcc\Config\63F1DFCB1E2BE3A0FDB6B4C2C106605452B22A59++-config.bak
• C:\Program Files\Zscaler\RevertZcc\Config\63F1DFCB1E2BE3A0FDB6B4C2C106605452B22A59++-config.dat
• C:\Program Files\Zscaler\RevertZcc\Config\bdf77af3551d03e82a5e3d0c25f739ce.ztc
• C:\Program Files\Zscaler\RevertZcc\Config\ZccConfigBackup.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSAServiceLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSATrayLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSATrayManagerLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSATunnelLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSAUpdaterLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSAUpmLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.2.0.190-installer-x64.exe
• C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.3.0.181-installer-x64.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.75-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
• C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plc4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plds4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
• C:\Program Files\Zscaler\Updater\temp\Zscaler-windows-4.3.0.181-installer-x64.exe
• C:\Program Files\Zscaler\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
• C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files\Zscaler\ZSATray\WebView2Loader.dll
• C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-05-24-10-01-54.674843.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-05-24-11-11-20.034019.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-12-14-07-27-06.025069.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-05-24-10-01-54.929993.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-05-24-11-11-20.048287.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-12-14-07-27-06.041151.log

Usually the following registry keys will not be removed:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\828E36EF1C8B70B47ADDFE45F67F0180
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Additional values that are not cleaned:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\828E36EF1C8B70B47ADDFE45F67F0180\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1579301879-520199684-3970352019-500\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-7298880-1738425922-751859383-166329\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath

How to uninstall Zscaler using Advanced Uninstaller PRO

Zscaler is an application offered by the software company Zscaler Inc.. Sometimes, users choose to erase this application. This can be troublesome because performing this manually requires some advanced knowledge regarding PCs. One of the best EASY practice to erase Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is good because Advanced Uninstaller PRO is a very potent uninstaller and all around tool to optimize your system.

DOWNLOAD NOW

• visit Download Link
• download the program by clicking on the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to admire the program's interface and wealth of tools available. Advanced Uninstaller PRO is a powerful Windows tool.

3. Click on the General Tools button


4. Click on the Uninstall Programs button


5. A list of the applications installed on your PC will be shown to you

6. Scroll the list of applications until you locate Zscaler or simply click the Search field and type in "Zscaler". If it is installed on your PC the Zscaler application will be found very quickly. After you select Zscaler in the list of apps, the following information regarding the program is shown to you:

• Safety rating (in the lower left corner). This tells you the opinion other users have regarding Zscaler, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Technical information regarding the app you wish to uninstall, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation page will come up. Confirm the removal by pressing Uninstall. Advanced Uninstaller PRO will then uninstall Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to go ahead with the cleanup. All the items of Zscaler that have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Zscaler with Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your system.

Your Windows PC will remain clean, speedy and ready to run without errors or problems.

Disclaimer

This page is not a recommendation to uninstall Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application. This page only contains detailed instructions on how to uninstall Zscaler supposing you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.