Zscaler

A way to uninstall Zscaler from your system

This info is about Zscaler for Windows. Here you can find details on how to remove it from your computer. The Windows version was developed by Zscaler Inc.. Further information on Zscaler Inc. can be seen here. The program is frequently located in the C:\Program Files\Zscaler folder. Take into account that this location can differ being determined by the user's decision. C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe is the full command line if you want to uninstall Zscaler. Zscaler-windows-4.5.0.337-installer-x64.exe is the Zscaler's main executable file and it occupies around 59.42 MB (62307032 bytes) on disk.

Zscaler is composed of the following executables which take 244.85 MB (256745896 bytes) on disk:

• Zscaler-windows-4.5.0.337-installer-x64.exe (59.42 MB)
• Zscaler-windows-4.5.0.352-installer-x64.exe (60.48 MB)
• npcap-1.75-oem.exe (1.10 MB)
• npcap-1.78-oem.exe (1.12 MB)
• npcap-1.79-oem.exe (1.11 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.09 KB)
• MicrosoftEdgeWebview2Setup.exe (1.53 MB)
• ZSFFutil.exe (156.38 KB)
• ZEPInstaller.exe (8.75 MB)
• ZSACli.exe (3.12 MB)
• ZSAHelper.exe (4.18 MB)
• uninstall.exe (7.26 MB)
• ZSAService.exe (5.64 MB)
• ZSAMTAuthApp.exe (1.17 MB)
• ZSATray.exe (2.29 MB)
• ZSATrayManager.exe (11.59 MB)
• ZSATunnel.exe (9.80 MB)
• ZSAUpdater.exe (5.05 MB)

...click to view all...

The current page applies to Zscaler version 4.5.0.352 only. You can find here a few links to other Zscaler versions:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

...click to view all...
Zscaler has the habit of leaving behind some leftovers.

Folders left behind when you uninstall Zscaler:

• C:\Program Files\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

The files below were left behind on your disk by Zscaler's application uninstaller when you removed it:

• C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files\Zscaler\RevertZcc\Config\D963701FC2B0E172207B551A251684F84DBBA938++-config.bak
• C:\Program Files\Zscaler\RevertZcc\Config\D963701FC2B0E172207B551A251684F84DBBA938++-config.dat
• C:\Program Files\Zscaler\RevertZcc\Config\e08a264297a1262705b9cb521baa1c99.ztc
• C:\Program Files\Zscaler\RevertZcc\Config\ZccConfigBackup.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSAServiceLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSATrayLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSATrayManagerLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSATunnelLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSAUpdaterLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Config\ZSAUpmLocalDump.reg
• C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.2.0.209-installer-x64.exe
• C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.5.0.352-installer-x64.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.79-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
• C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libnspr4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplc4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplds4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plc4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plds4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
• C:\Program Files\Zscaler\Updater\temp\Zscaler-windows-4.5.0.352-installer-x64.exe
• C:\Program Files\Zscaler\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files\Zscaler\ZSACli\ZSACli.exe
• C:\Program Files\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files\Zscaler\ZSATray\fr\ZSAGlobalization.resources.dll
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
• C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files\Zscaler\ZSATray\WebView2Loader.dll
• C:\Program Files\Zscaler\ZSATray\ZSAGlobalization.dll
• C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAHelper_2025-04-17-04-51-04.943535.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAHelper_2025-04-17-04-55-29.216431.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAHelper_2025-04-17-04-55-29.995630.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAHelper_2025-04-17-04-55-34.528761.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSAService_2025-04-16-11-47-58.461211.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2025-04-17-04-50-12.846501.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2025-04-17-04-50-12.870648.log

You will find in the Windows Registry that the following keys will not be cleaned; remove them one by one using regedit.exe:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe in order to remove the following registry values:

• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-7298880-1738425922-751859383-62449\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-894197532-1765987129-1857807734-500\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-894197532-1765987129-1857807734-500\\Device\HarddiskVolume3\Users\B550\Downloads\Zscaler-windows-4.2.0.209-installer-x64.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAWDRV\DisplayName

How to uninstall Zscaler from your computer using Advanced Uninstaller PRO

Zscaler is an application marketed by Zscaler Inc.. Sometimes, computer users want to erase this application. This is easier said than done because doing this manually takes some experience related to Windows internal functioning. One of the best SIMPLE solution to erase Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, install it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and all around utility to maximize the performance of your computer.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's design and number of tools available. Advanced Uninstaller PRO is a very good system optimizer.

3. Click on the General Tools category


4. Activate the Uninstall Programs feature


5. A list of the programs installed on your PC will be shown to you

6. Scroll the list of programs until you find Zscaler or simply activate the Search feature and type in "Zscaler". If it exists on your system the Zscaler application will be found very quickly. When you click Zscaler in the list of programs, the following information about the program is made available to you:

• Star rating (in the lower left corner). The star rating explains the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information about the app you wish to remove, by clicking on the Properties button.

7. Press the Uninstall button. A window asking you to confirm will come up. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will then remove Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to go ahead with the cleanup. All the items of Zscaler which have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler with Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your system.

Your computer will remain clean, speedy and ready to run without errors or problems.

Disclaimer

This page is not a piece of advice to remove Zscaler by Zscaler Inc. from your computer, nor are we saying that Zscaler by Zscaler Inc. is not a good application for your PC. This text only contains detailed info on how to remove Zscaler supposing you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.