Zscaler

A guide to uninstall Zscaler from your PC

Zscaler is a Windows application. Read more about how to remove it from your PC. It is made by Zscaler Inc.. Further information on Zscaler Inc. can be seen here. The program is usually installed in the C:\Program Files (x86)\Zscaler folder (same installation drive as Windows). C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe is the full command line if you want to uninstall Zscaler. ZSATray.exe is the Zscaler's primary executable file and it occupies circa 3.18 MB (3339184 bytes) on disk.

Zscaler contains of the executables below. They occupy 63.74 MB (66838432 bytes) on disk.

• certutil.exe (230.50 KB)
• zscalerchecksumverifier.exe (82.80 KB)
• npcap-0.9984-oem.exe (832.59 KB)
• Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
• zscalerappupdater.exe (8.67 MB)
• Zscaler-windows-2.1.2.113-installer.exe (31.18 MB)
• ZSAHelper.exe (657.92 KB)
• uninstall.exe (5.80 MB)
• ZSAService.exe (2.42 MB)
• ZSATray.exe (3.18 MB)
• ZSATunnel.exe (6.51 MB)
• ZSAUpdater.exe (2.57 MB)

...click to view all...

This web page is about Zscaler version 2.1.2.113 alone. For other Zscaler versions please click below:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

...click to view all...
Zscaler has the habit of leaving behind some leftovers.

Folders found on disk after you uninstall Zscaler from your PC:

• C:\Program Files (x86)\Zscaler

The files below are left behind on your disk by Zscaler's application uninstaller when you removed it:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9984-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\Updater\md5.xml
• C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-2.1.2.113-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\validinstaller
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

Generally the following registry keys will not be cleaned:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4F741821A5E9DFA468925D076813B8E2
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ThirdParty/CertUtil/certutil.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ThirdParty/TAPDriver/Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/Updater/tmp/Zscaler-windows-2.1.2.113-installer.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/Updater/zscalerappupdater.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/Updater/zscalerchecksumverifier.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSAInstaller/uninstall.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSAService/ZSAService.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSATray/ZSATray.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSATunnel/ZSATunnel.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSAUpdater/ZSAUpdater.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler-Network-Adapter/bin/devcon.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler-Network-Adapter/Uninstall.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Users/E108833/AppData/Local/Temp/ZSAMSInstaller/Zscaler-windows-2.1.2.105-installer.exe
• HKEY_LOCAL_MACHINE\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Windows/Temp/ZSAMSInstaller/Zscaler-windows-2.1.2.105-installer.exe
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe in order to delete the following values:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4F741821A5E9DFA468925D076813B8E2\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1555347444-621374394-1235331299-22421\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

How to erase Zscaler using Advanced Uninstaller PRO

Zscaler is an application released by Zscaler Inc.. Frequently, people want to erase it. This can be difficult because uninstalling this by hand requires some advanced knowledge related to Windows program uninstallation. One of the best SIMPLE procedure to erase Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, add it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and all around tool to clean your PC.

DOWNLOAD NOW

• navigate to Download Link
• download the program by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's design and number of features available. Advanced Uninstaller PRO is a very good system utility.

3. Press the General Tools button


4. Press the Uninstall Programs button


5. A list of the programs installed on your computer will appear

6. Scroll the list of programs until you find Zscaler or simply click the Search feature and type in "Zscaler". If it is installed on your PC the Zscaler program will be found automatically. Notice that after you click Zscaler in the list of applications, the following data about the program is made available to you:

• Safety rating (in the lower left corner). The star rating tells you the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Press the Read reviews button.
• Details about the application you wish to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation page will come up. Confirm the removal by clicking the Uninstall button. Advanced Uninstaller PRO will uninstall Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to start the cleanup. All the items that belong Zscaler which have been left behind will be found and you will be able to delete them. By uninstalling Zscaler using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your PC.

Your Windows computer will remain clean, speedy and ready to run without errors or problems.

Disclaimer

The text above is not a recommendation to uninstall Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application for your computer. This text simply contains detailed instructions on how to uninstall Zscaler in case you decide this is what you want to do. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.