Zscaler

A way to uninstall Zscaler from your PC

You can find below detailed information on how to remove Zscaler for Windows. The Windows release was developed by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. Zscaler is typically set up in the C:\Program Files (x86)\Zscaler directory, regulated by the user's option. The full command line for uninstalling Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you may be prompted for admin rights. ZSATray.exe is the programs's main file and it takes around 2.00 MB (2098568 bytes) on disk.

Zscaler installs the following the executables on your PC, taking about 253.30 MB (265600920 bytes) on disk.

• Zscaler-windows-4.3.0.181-installer.exe (46.86 MB)
• Zscaler-windows-4.4.0.294-installer.exe (51.02 MB)
• npcap-0.9995-oem.exe (785.61 KB)
• npcap-1.00-oem.exe (770.85 KB)
• npcap-1.50-oem.exe (1.01 MB)
• npcap-1.60-oem.exe (1.04 MB)
• npcap-1.71-oem.exe (1.09 MB)
• npcap-1.75-oem.exe (1.10 MB)
• npcap-1.78-oem.exe (1.12 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (569.90 KB)
• MicrosoftEdgeWebview2Setup.exe (1.53 MB)
• ZSFFutil.exe (175.05 KB)
• zscalerappupdater.exe (8.67 MB)
• zscalerchecksumverifier.exe (82.80 KB)
• Zscaler-windows-3.6.1.26-installer.exe (35.86 MB)
• ZEPInstaller.exe (5.92 MB)
• ZSACli.exe (2.58 MB)
• ZSAHelper.exe (2.72 MB)
• uninstall.exe (6.72 MB)
• ZSAService.exe (3.99 MB)
• ZSAMTAuthApp.exe (1.17 MB)
• ZSATray.exe (2.00 MB)
• ZSATrayManager.exe (10.91 MB)
• ZSATunnel.exe (11.07 MB)
• ZSAUpdater.exe (3.58 MB)

...click to view all...

The information on this page is only about version 4.4.0.294 of Zscaler. Click on the links below for other Zscaler versions:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92

...click to view all...
Some files and registry entries are regularly left behind when you uninstall Zscaler.

Folders left behind when you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

Files remaining:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZccConfigBackup.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAServiceLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATrayLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATrayManagerLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSATunnelLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAUpdaterLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Config\ZSAUpmLocalDump.reg
• C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.3.0.161-installer.exe
• C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.4.0.294-installer.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9984-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9995-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.50-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.75-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.78-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-4.4.0.294-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files (x86)\Zscaler\ZSACli\ZSACli.exe
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
• C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\WebView2Loader.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files (x86)\Zscaler\ZSAUpm\YEngine.dll
• C:\Program Files (x86)\Zscaler\ZSAUpm\ZSAUpm.exe
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\125\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\53AF89EFBD1FC1A21232EF1F938A87B468335C6D-notify.dat
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-07-31-07-29-22.204039.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-07-31-07-56-25.279533.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-07-31-07-57-52.329959.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-02-19-29-41.916911.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-03-08-17-32.880137.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-03-14-30-44.168484.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-04-13-46-53.252817.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-04-18-08-08.401205.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-04-19-39-02.693540.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-05-06-52-37.719504.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-05-14-29-31.065933.log.zip
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2020-08-05-17-03-49.987810.log.zip

Registry that is not cleaned:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1747ED9DE26C11F439342EE2AE0DB91C
• HKEY_LOCAL_MACHINE\Software\Heidelberg\Packages\HC5T_Zscaler_App_v21281_ENG
• HKEY_LOCAL_MACHINE\Software\Heidelberg\Packages\HC5T_Zscaler_App_v310117_ENG
• HKEY_LOCAL_MACHINE\Software\Heidelberg\Packages\HC5T_Zscaler_App_v350108_ENG
• HKEY_LOCAL_MACHINE\Software\Heidelberg\Packages\HC6T_Zscaler_App_v37154_ENG
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to delete the following additional registry values from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1747ED9DE26C11F439342EE2AE0DB91C\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1957994488-1844823847-1417001333-30889\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

How to erase Zscaler from your computer using Advanced Uninstaller PRO

Zscaler is a program offered by Zscaler Inc.. Sometimes, users decide to erase this application. Sometimes this is easier said than done because doing this by hand takes some experience regarding PCs. One of the best SIMPLE way to erase Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, install it. This is a good step because Advanced Uninstaller PRO is a very efficient uninstaller and general utility to optimize your Windows computer.

DOWNLOAD NOW

• go to Download Link
• download the setup by pressing the DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's design and number of features available. Advanced Uninstaller PRO is a very useful package of utilities.

3. Press the General Tools category


4. Activate the Uninstall Programs tool


5. All the applications existing on your PC will be shown to you

6. Navigate the list of applications until you locate Zscaler or simply click the Search field and type in "Zscaler". If it is installed on your PC the Zscaler application will be found very quickly. Notice that when you select Zscaler in the list of apps, some information regarding the program is made available to you:

• Safety rating (in the left lower corner). This explains the opinion other users have regarding Zscaler, from "Highly recommended" to "Very dangerous".
• Reviews by other users - Press the Read reviews button.
• Technical information regarding the application you want to remove, by pressing the Properties button.

7. Click the Uninstall button. A confirmation page will come up. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will automatically uninstall Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to go ahead with the cleanup. All the items that belong Zscaler that have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your computer.

Your Windows PC will remain clean, speedy and ready to run without errors or problems.

Disclaimer

The text above is not a recommendation to remove Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good application for your PC. This page only contains detailed instructions on how to remove Zscaler in case you want to. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.